Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,965 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Rayban mirrored sunglasses for my husband who really loved the quality of the sunglasses! The order was processed quickly and arrived fast. I will definitely order again from Jomashop.”

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Posted 5 years ago

“Great quality product. Original Ray Bans at a much lesser price. I'm very satisfied.”

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Posted 5 years ago

“They shipped me a watch with a dead battery. When I contacted them to get a replacement, they offered $10 for a battery. I called a bunch of local jewelry stores and none of them will replace a battery for $10. Cheapest I could find was $16. I'm still waiting for my $10 credit. I would not buy from these careless crooks, they just don't care.”

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Posted 5 years ago

“Love the RayBan sunglasses and at such a great price. Shipping and delivery was super fast. Will use Jomashop again!”

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Posted 5 years ago

“wrong item received”

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Posted 5 years ago

“My son was happy with his birthday present.”

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Posted 5 years ago

“Great ! Like it ~”

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Posted 5 years ago

“Ray bans we’re perfect!”

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Posted 5 years ago

“I've ordered an automatic Chronograph Frederique Constant nearly half price. Showed up in all original boxing with all papers. First thing I did when I received the watch in the mail was take it to a certified dealer. There he authenticated it for me. And punched a new hole in the leather band for me. I've had the watch for almost 6 months now, no problems at all!! I also just ordered a pair of Ray bans listed in Bass Pro Shops at $253. I went on jomashop and sure enough had them listed at $149. And the same experience with them. Brand new no blemishes with original boxing and paperwork. Very pleased”

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Posted 5 years ago

“This is my 2nd experience buying a wrist watch from Jomashop. Contrary to a lot of the other reviews, I had good experiences on both purchases.....good prices reasonable S/H time. Thank you.”

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Posted 5 years ago

“Nice and easy great price fast shipping”

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Posted 5 years ago

“Quick shipment, great price, extremely happy with my new watch”

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Posted 5 years ago

“WARNING! WARNING! WARNING! IT'S A LITTLE LONG BUT WORTH TO READ! Do not buy from Jomashop. I was so exciting to get my new Tissot with a decent price. Got the watch after 3 days. Really quick and convenient shipping.The watch is beautiful! I suspected from the first moment that I opened the box that the watch was used. There were no plastics or nylons, but he looks pretty new so I thought maybe it's just an open box and it's still justified the price. The problem start 2 days later, when I realized that the watch loose time. I read the instructions and set it to the correct time a few times, but with no success. Called Jomashop and they said that it is possible that the battery is weak and they gave me 2 options: Send the watch back to change the battery or change it by myself and they will pay for it. The problem with the first option was that they want to charge me for the shipping if the battery isn't the problem because the watch is already "used" (an 5 days old watch!). I took the second option: change the battery by myself. Faster and they pay for it anyway. When went to a watch shop the employee that change the battery told me that the battery inside was energizer battery and not an original Renata battery that come with these watches. At this point I suspected more that the watch isn't new as claimed on their website, but I was so tired from this horrible experience with Jomashop and all I wanted was a correctly working watch. I went to sleep....and guess what?! the day after I woke up and the watch still losing time. Now I am sure that the watch was not only used, but also a defective one! Do yourself a favor and don't throw away your money. DO NOT BUY FROM JOMASHOP! THERE ARE MANY BETTER ALTERNATIVE THERE! P.S: the customer service rep was so rude on the phone and they tried to blame me for the problem. the worst customer service I have had!”

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Posted 5 years ago

“Wow, all I have to say. Was cheaper than every other site out there, and arrived the next day! This is my new go to site. Saving up now for my Speedy”

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Posted 5 years ago

“Please beware!!! This store has good reviews so I purchased 2 watches. When I got them, they didn't look as nice as photos. Their website photos look really good and maybe that was their strategy. The cases look way too cheap too. I was disappointed over all. I decided to return one of them. I was responsible for my own shipping cost and company deduct their shipping cost too. I ended up loosing $38 plus sale coupon amount which was $50(My purchase was over $1,000). Other watch I didn't return was $825 so I called the company what coupon could be applied to and they credited $20 for that. Remember, If I didn't ask I wouldn't haven't gotten $20. I found out exact same watch at a lower price at Amazon. Jomashop is not the place for me from now on.”

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Posted 5 years ago

“I read all positive reviews about Jomashop and decided to do business with them for the first time. I purchased a watch. The site states clearly all items are brand new. The watch arrived showing signs of worn/returned. It had several scratches on the watchband. Immediately I contacted their customer service to return the watch. They went out of their way to make thing harder for me to return. They requested that I took photo of the watch showing sign of scratches which I did. They promised to look at the email/photo and got back to me which they never did. I called and ask to speak to the customer service named "Farrukh", they always said he was "busy" - He is the one who handled my case. Finally, after 3 attempts, the other customer service sent me the return label which I will be charged $14 for shipping it back. $14 is not a big deal, but why do I have to pay this when their product is not what they advertise? Please be ware and do not do business with Jomashop. False advertising, bad customer service, used products... are not worth the saving. And yes, you get what you pay for.”

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Posted 5 years ago

“Won’t give me a full refund for the Rolex I purchased and they still have the watch 6 months later!!! Horribly unethical.”

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Posted 5 years ago

“This company is not professional at all and they took my money and did not deliver the items but are claiming that the items were delivered!! They even didn’t care about their customer . I want my money back or the watches and it is been a month begging them.”

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Posted 5 years ago

“I know this company has good reviews, but just trust me and shop elsewhere. Sure, they have competitive pricing, but they hardly have any products actually in stock. I ordered a TAG watch for fathers day and their Website said it would ship within 3-4 weeks. It did not say "out of stock" or "back-ordered". Long story short, its been almost 8 weeks and still no watch. When you call, they just tell you they are waiting for it to come from their supplier. It could come in tomorrow or in 6 months. They have no clue. Worst customer service, worst watch company. Spend a little more money and get a lot more value somewhere else.”

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Posted 5 years ago

“They lied to me about the warranty, I tried to contact them about the warranty on my wallet they said there is no warranty on that item, but they sent a warranty packet of MontBlanc which could be all fake. the products quality was very bad, the leather went back after just couple of weeks. STAY AWAY FROM THIS WEBSITE! you can't even write them a review on anywhere else, not even Google, all the review are fake.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 2,965 reviews