Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 785 Reviews

17 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!”

Helpful Report

Posted 2 years ago

“meh”

Helpful Report

Posted 2 years ago

“I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people”

Helpful Report

Posted 2 years ago

“DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.”

Helpful Report

Posted 3 years ago

“McDonald’s in Ormskirk, I have been twice now and both times service was poor tables not cleaned, waited 15 minutes for my order which was wrong, no sugar, staff attitude poor, no receipt print out on any screen. seems that the delivery drivers get priority over internal customers won’t be going again”

Helpful Report

Posted 3 years ago

“I didn't get my toy”

Helpful Report

Posted 3 years ago

“Your mom Your dad Your sister Your dog”

Helpful Report

Posted 3 years ago

“Your mom Your dad Your sister Your dog”

Helpful Report

Posted 3 years ago

“Had to wait 26 minutes for meal for 4 when eating in. Chips were delivered cold. When replaced they came in small cartons so had to be replaced in the correct size ones. I feel that this is not 100% a staff complaint. Those guys were working non stop and without any real break plus trying to keep up with takeaway deliveries and drive through deliveries. Too small a kitchen area and just not enough staff to keep up in peak times. Macdonalds needs to take a look at this issue and correct it. When staff are under pressure this also leads to mistakes and more complaints so better working conditions would help.”

Helpful Report

Posted 3 years ago

“Fish filet old bun used ,fish dry and did not fit bun. Service was poor.”

Helpful Report

Posted 3 years ago

“Ordered in the drive through ,got asked to wait on the side with 6 other cars ! Whats the point of the drive thru ,I might as well ordered curbside pick up ! How do they have 6 people waiting 9n the side of the drive thru !”

Helpful Report

Posted 3 years ago

“Went to order a $1 egg McMuffin after watching their t.v. add 15 min. earlier and was told it stopped.. Not too long ago I wanted a Mc-Rib after seeing the sign at the drive thru and was told no more.. This Old Saybrook Ct is the WORSE I've ever been to...”

Helpful Report

Posted 3 years ago

“I support Ukraine. McDonalds has show its true color. and its not the red but the yellow. Cowards. So no more McDonalds for me. Period. Your lack of compassion and doing the right thing has shown me and many others that you cannot be trusted nor do you deserve American Business. Maybe you should just move to Russia and stay there.”

Helpful Report

Posted 3 years ago

“BOYCOT BOYCOT”

Helpful Report

Posted 3 years ago

“Hello I had the worst customer experience the address is 15227 Brentwood the girl that was supposed to give the reasept she just rolled us can I have you credit card when we asked her for it and she said you don’t have to be mean about it like what now I’m so mad😡🤬”

Helpful Report

Posted 3 years ago

“I stand with the brave people of Ukraine. In view of the unconscionable actions of the Russian government, it's time for all US businesses to withdraw from Russia immediately. No more Big Macs for me until McDonalds divests of its Russian restaurants and operations!”

Helpful Report

Posted 3 years ago

“McDonald's on Hunt highway Florence AZ. Has gone downhill so much in past few years. Sandwiches with half slice of cheese or mc muffin with egg sliding off and cheese stuck to box. Most if the time mcmuffin has meat when order with no meat. Prices way to high for quality!! After this morning won't be going back. iced coffee terrible and sandwiches thrown together had to put together and still not right. Employees are kids that just don't care! So sad!! Used to be so good! This question is for owner. What happen???”

Helpful Report

Posted 3 years ago

“MCDonalds Los Fresnos Texas. The land air and sea sandwich. What a joke. You get a Chicken Sandwich very thin piece of fried Chicken, you get a Big Mac the meat is so thin you can barely taste meat, Then you get a fish sandwich. The consumer is expected to build the sandwich. The cheese is melted to the fish already covered in tartar sauce, the big mac cheese is melted to the bread, the Chicken sandwich has Mayo. Thats 7 pieces of bread. The picture on the order board shows the sandwich already assembled with three pieces of bread. False advertising folks. What a joke McDonalds has become. Cook at home and life will be best. Capt. Cliff Fleming”

Helpful Report

Posted 3 years ago

“How f**King hard is it to put a curry sauce in the bag you dumb c**ts 😒”

Helpful Report

Posted 3 years ago

“I ordered through the app from McDonald's in Byram,MS and I got my food 35 minutes after I arrived. It was hard and old but the kicker was the burger was raw on the inside. I took it back and the manager on duty refused to give me a refund. I had to call corporate and thank God I had them on the phone because they heard what kind of customer service I was getting. The McDonald's employee even argued with corporate about not giving me a refund. Below is a pic of what I got after waiting 35 minutes”

Helpful Report

Posted 3 years ago

Mcdonalds is rated 1.9 based on 785 reviews