NewChic Reviews

3.6 Rating 4,871 Reviews

64 %

of reviewers recommend NewChic

Company Reviews

Questions

Metrics

3.6

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does NewChic deliver?

Helpful Report

(8 months ago)

NewChic delivers items by Postal Service and Courier.

Helpful Report

(8 months ago)

50.00%

Industry Average

“ Long delivery times; delivery date changes continuously - until eventually the product is delivered. Fast 24 hour customer service - offering to cancel your shipment if beyond one month, which on the other hand is not really addressing the issue of an unreliable shipping dates. . . ”

- Anonymous

“ I haven't got my order last 3 months. Still not delivered it. They always have an excuse for delivery. When you build that kind of portal and online shopping app. It has to be some punishment for late delivery. ”

- Allen M Tekguc

“ It took from Dec. 19th when I made my purchase till the 1st week in March for delivery. This will prevent me from making further purchases. ”

- Anonymous

NewChic Reviews

Delivery - Average