NewChic Reviews

3.6 Rating 4,871 Reviews

64 %

of reviewers recommend NewChic

Company Reviews

Questions

Metrics

3.6

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How is NewChic returns process?

Helpful Report

(8 months ago)

Greater than 93% of reviewers feedback is NewChic returns process could be better.

Helpful Report

(8 months ago)

0.00%

Industry Average

“ The biggest issue is I've been unable to find ANY information on how to returns them so it looks like I'm stuck with them. ”

- Anonymous

“ The quality of the material and stitching is very poor. Looked like proper sweatshirts online. In reality they are like cheap, thin, shiny football tops. I would not order again. I would send the lot back but I understand returns are more hassle than it’s worth. ”

- Anonymous

“ Clothes turned up; all the shirts were creased like someone slept in them, very odd. Was I given returns? ”

- Anonymous

NewChic Reviews

Returns - Difficult