NewChic Reviews

3.6 Rating 4,871 Reviews

64 %

of reviewers recommend NewChic

Company Reviews

Questions

Metrics

3.6

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does NewChic resolve customer queries?

Helpful Report

(8 months ago)

Greater than 31% of reviewers feedback is NewChic resolves customer queries in 2 - 3 hours.

Helpful Report

(8 months ago)

100.00%

Industry Average

“ Was delivered in a reasonable amount of time. My questions about the product were answered promptly. The product was exactly what I was looking for. Great service. ”

- Robert Johansen

“ Great fast service and value for money ”

- Anonymous

“ My goods were exactly as described, well packed and arrived even earlier than expected. Excellent service. ”

- Anonymous

NewChic Reviews

Customer Service - Good