“
Hi ordered dog stroller for my dog as he has injured his leg arrived to large to go through my standard front door. On web site states free returns by post or store not true I have been charged for return .
”
- Margaret Mcginn
“
Finally after 5 months and over 10 emails I received a returns label.
”
- Anonymous
“
Returns process is awful
THEY REQUIRE YOU TO USE YODEL COLLECT
THIS MEANS YOU HAVE A 1 DAY WINDOW DURING WHICH YOU NEED TO STAY IN ALL DAY WAITING FOR THE YODEL GUY TO TURN UP.
THE YODEL GUY THEN FAILS TO TURN UP
THEN YOU HAVE TO DO IT ALL OVER AGAIN
I DON'T KNOW HOW MANY DAYS I'M GOING TO HAVE TO WASTE RETURNING A FAULTY ITEM!!!!!
IT'S ABSURD
THIS BUSINESS DESERVES TO GO BUST
”
- LH
