Superdrug Reviews

3.1 Rating 412 Reviews

52 %

of reviewers recommend Superdrug

Company Reviews

Questions

Metrics

3.1

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How do I contact Superdrug?

Helpful Report

(1 month ago)

You can contact Superdrug by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

76.19%

Industry Average

“ Hi we were in Super drug Warrington and got amazing customer service from Kerry , she went out of her way to help myself and my daughter so please give her a big Thank you 😊 ”

- Gill Whitfield

“ 10 out of 10 for exceptional service. ”

- Mrs M Middleton

“ I just had to do a review for Legendary Customer Service given to me by Jake. ”

- Pam

Superdrug Reviews

Customer Service - Good