Woolworths SA Reviews

1.5 Rating 585 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Woolworths SA deliver? How long does Woolworths SA take to deliver? Does Woolworths SA deliver on time? How is accuracy and good condition of items delivered by Woolworths SA?

Returns

Customer Service

How can I contact Woolworths SA? How quickly does Woolworths SA resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Woolworths SA.

Visit Website

How long does Woolworths SA take to deliver?

Helpful Report

(3 weeks ago)

Woolworths SA normally delivers next Day.

Helpful Report

(3 weeks ago)

59.83%

Industry Average

“ I ordered goods on Thursday 9th Jan , the money was deducted from my account on the day but my delivery did not arrive. ”

- Charlotte Anthony

“ Worst experience with wollies, purchased items online, never arrived from December till now, I was told cell number was incorrect, gave them a correct one, still failed to deliver, today I'm told it was out for delivery seven times but never reached me, because someone didn't update my info. Their system says it been delivered but I haven't seen my stuff. Total mess, confusion and lack of organization. ”

- Tropez

“ Dash delivery had missing items and the store made unauthorized substitutes. If an item is out of stock, then call or WhatsApp me so I can choose my own substitutes because your "choose a substitute" option on the App is a joke. It never allows me to pick a different product. ”

- Valentine

Woolworths SA Reviews

Delivery - Average