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Bali Holiday Secrets Reviews

4.9 Rating 529 Reviews
98 %
of reviewers recommend Bali Holiday Secrets
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About Bali Holiday Secrets:

Let me help lower the risk of something going wrong during your Bali holiday. After years of passing on insider tips to family and friends, I'm sharing my local knowledge about money, transport, attractions and day tours.

Transfers from Bali Airport to your hotel or villa are easy if you book ahead. Remove the stress from arriving at Bali Airport and book a private car and driver to personally meet you and get you to your accommodations quickly and easily. Be met on arrival by one of my personally vetted, English-speaking drivers and receive comprehensive, detailed instructions on navigating the airport and making contact with your personal driver straight after booking.

Our day tours get rave reviews because my network of local drivers is second to none. I have personally vetted all the drivers I work with. They text me when they pick you up and again when you have been dropped off at the end of the day. I also email your driver’s name, profile photo, vehicle photo and phone number beforehand to ensure your safety and provide confidence. They are all incredibly knowledgeable and make amazing guides for your day tours around Bali.

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Bali Holiday Secrets 5 star review on 14th November 2024
Kirsten J
Bali Holiday Secrets 5 star review on 14th October 2024
Rick R
Bali Holiday Secrets 5 star review on 3rd September 2024
Neil S
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 6th August 2024
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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
While our flight was on time, it took us about an hour to clear the airport & after a long journey it is always comforting to know that your transport driver will be there waiting to meet you. Would recommend this service to anyone.
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Posted 2 years ago
Thank you Rick and Deb for your review, it really is appreciated.
Posted 2 years ago
I had a great experience with Bali Holiday Secrets! My husband and I visited Bali in September 2022 for our honeymoon and booking a driver through Michael made things so easy for us. Our driver took us from Uluwatu to Seminyak for the day and then dropped us in Ubud at our next resort. He was super friendly, easy to contact via WhatsApp, and had plenty of recommendations. We ended up using Bali Holiday Secrets again for our trip from Ubud to the airport, and booked the day prior and everything was set for us. Thanks again to Michael and his drivers!
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Posted 2 years ago
Thank you so much for your review Laura, it really is appreciated. And thanks for booking further tours!
Posted 2 years ago
All smooth and easy, no glitches. If the driver would have known that beer is available all over the place and that supermarkets do not provide any bags, I would not have appeared at the hotel with an improvised cardboard box with bottled water and beer bottles :-) But vacation is also about funny stuff, too. Thank you!
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Posted 2 years ago
Hi Dan... thanks so much for your review, and the funny comment. I spoke to your driver about the beer adventure. Bali has a ban on single-use plastic bags, so he thought that a supermarket might be a better option, but I do apologise for any inconvenience. At least the priorities were addressed - because arriving at your destination without beer is not a holiday at all :)
Posted 2 years ago
Really smooth transactions and our driver Samsul was excellent...timely, helpful and efficient. Great deal.
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Posted 2 years ago
Thanks for your review guy, it really is appreciated. I'll pass on your comment to Samsul.
Posted 2 years ago
We totally recommend Bali Holiday Secrets to everyone visiting Bali! My wife and I visited the island for the first time this August and we were so impressed by the completeness and clarity of the website that we booked 5 different activities with Micheal and his team. The airport pick-up was the first occasion to get to meet Bali Holiday Secrets and it couldn't have been more appreciated. It was a real luxury to have our driver pick us up in the chaos of Bali airport! While everybody had to look for their drivers, our driver Wayan asked us to send him a selfie so that he could directly come to us instead! During our day tours, we had two different drivers, Wayan and Gede, and we felt extremely comfortable with both of them. Thanks to their recommendations we have lived our short stay in Bali to the fullest, avoiding some "tourist traps" and seeing some spectacular places. By talking to them we had a deeper vision on the fascinating Balinese culture. The vehicles are clean and in great condition and the drivers also offer you complementary water bottles, which in the hot Bali weather is a great plus! A special shout-out also to Sari, our personal guide during the Mount Batur sunrise trekking. She was a great travelling companion during our hike and she told us a lot of interesting info about Mount Batur and Balinese culture in general. We truly appreciate the opportunity to enjoy the experience of visiting Bali without the stress of finding a taxi or booking many activities by ourselves. Thanks for a great experience, Federico and Lucia from Italy
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Posted 2 years ago
Thank you so much for your amazing review Federico and Lucia, it really is appreciated. We were all particularly appreciative of your comments about how we made a difference in your holiday in Bali and hope to see you back here again someday. I've passed on your comments to Gede, Wayan and Sari. Terimah kasih banyak!
Posted 2 years ago
Reven was awesome! Had great recommendations
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Posted 2 years ago
My wife & I booked 5 seperate day tours with Michael and his team during our stay in Bali. The whole process was smooth and the level of communication was exceptional and made us feel at ease from the start. We had two different drivers during our tours Gede & Samsul. The vehicles were immaculate and air conditioned. Both were so friendly and polite and their knowledge of Bali, it's history, the roads and tourist hotspots are second to none. We truly learnt so many things about this beautiful island from these two gentlemen. Nothing was ever a problem, whether it be guiding us through the tourist hotspots, walking us through the process or simply waiting for extended periods until we finished our tours. My wife and I truly feel we had a 5 star experience with Michael, Gede & Samsul and would highly recommend them to anyone wanting that VIP feel whilst you are exploring Bali. Thankyou Bali Holiday secrets for making our visit so special. Shane & Kim McMahon
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Posted 2 years ago
Thank you so much for your amazing review Shane & Kim. The effort you took to write this and attach the photos is appreciated more than you can imagine. I've passed on your comments to Gede & Samsul (although all our drivers check the reviews :) and they were so happy that you appreciated our service so much. We hope to see you back in Bali again someday. Terimah kasih banyak!
Posted 2 years ago
I am giving my stay at the Villa Koru (August 6 to August 20) a 5 Star rating, ONLY….because that is the highest rating available, if there was a 10 star rating available I would certainly give it 10 stars. Michael is the ultimate and professional host as well as the Master Concierge. His expert knowledge derived from years of first hand experience, makes him the go to man for any Holiday stay in Bali. His straightforward approach gives you the facts and information you need straight out, and easy to understand, but if you have any questions he is more than happy to explain so that you will have the knowledge to make your Holiday a success. If you have any questions about where to go, what to do, how to plan an outing, which restaurants to go to, Michael can answer your questions, all you need to do is ask!! The Villa Koru was EXACTLY as pictured, which in todays, post COVID world in Bali is extraordinary. It was peaceful, exceptionally clean, inviting, roomy, relaxing, and much, much more than I ever thought it would be. Mia, the Villa manager was absolutely extraordinary, she is so professional, accommodating, kind, caring, attentive, and genuinely committed to providing the highest level of customer service to make your Bali Holiday enjoyable. The breakfasts and meals that she cooked for me were outstanding. Take Michaels advice from “Bali Holiday Secrets” and book a driver for your day trips or just going for lunch or dinner. I had the distinguished privilege of having “Gede Ardi” as my driver. His knowledge of Bali, its culture, its geography, its roads and routes, and his exceptional ability to navigate the traffic chaos was always amazing. His outstanding understanding of the English language made our days on the road very enjoyable and extremely educational for me. I owe a great deal of gratitude to him for the success of my Bali holiday. It was indeed a privilege to have him as my driver!! This was my first, but not my last trip to Bali. I will forever consider Michael, Mia and Gede, as my lifelong friends, I miss them already and am looking forward to seeing them again!!! If you are planning a trip to Bali, get Michaels book “Bali Holiday Secrets” study it, read it over and over, do exactly what he tells you to do, and you will be far ahead of the rest of the crowd (literally) especially when you are engaging the entry process. I bought the online version of the book months before I began the trip. I read and re-read it over and over, I did exactly what Michael said to do and I went through the entry process very quickly. The book is for ALL of your Bali Holiday experience, use it for ALL of it, that’s why Michael wrote it!!!!!!!! GET THE BOOK….READ IT THOURGHLY….FOLLOW MICHAELS ADVICE….DO WHAT HE SAYS TO DO……..AND YOUR BALI HOLIDAY WILL BE A TREMENDOUS SUCCESS!!!!
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Posted 2 years ago
Excellent service, all worked out as per details given on the website. My driver was waiting for me and we had a great chat on my way to the hotel. I recommend this service to anyone.
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Posted 2 years ago
Please please book with these people. Our driver was fantastic. Great price, great service and the driver was amazing. Our driver was Made and he was a pleasure to spend time with
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Posted 2 years ago
I scheduled an airport pickup and two day tours with Bali Holiday Secrets - Ubud Day Tour and East Bali Day Tour. I was able to have the same driver for the whole trip which really helped me to feel comfortable. The airport pickup was so smooth and easy - I was instantly relieved to have booked. My driver, Gede, was so accomodating and helpful allowing me to make stops as needed and providing useful recommendations for stores, restaurants and activities. I travelled alone and he even snapped some pictures for me at some of the places I visited which was an amazing bonus to make memories of my trip. I always felt safe and I’m so incredibly thankful that I booked a driver. It really made my trip so much better than it would have been without this accommodation. I highly recommend spending the money, it will make all the difference for you to have a safe, relaxed and comfortable trip.
Bali Holiday Secrets 5 star review on 19th August 2022 Bali Holiday Secrets 5 star review on 19th August 2022 Bali Holiday Secrets 5 star review on 19th August 2022 Bali Holiday Secrets 5 star review on 19th August 2022
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Posted 2 years ago
The service was really easy to use and good value for money. Great communication from Bali Holiday Secrets in the lead-up to my arrival, and a friendly, professional driver. Thank you!
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Posted 2 years ago
We could not be more satisfied with our Bali Holiday Secrets booking. Michael kindly accommodated our last-minute request for a driver for three days to and around Ubud. Our friendly driver Reven was highly fluent in English and was happy to answer any and all questions we had about Bali and Balinese culture. We didn't have definitive plans, but after talking it through with us Reven was able to craft three excellent itineraries that matched our preferences using his local knowledge. There is simply no way we would have seen or discovered as much had we attempted to see Bali on our own.
Bali Holiday Secrets 5 star review on 10th August 2022
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Posted 2 years ago
We have just had lovely day trip Ubud from Seminyak. Our driver Reven, was super knowledgeable about the area and pointed us to a wonderful art gallery, coffee plantation and restaurant for a great lunch. Reven, was a great driver and guide for the day. I would highly recommend Bali Holiday Secrets, for easy transport booking while in Bali. Thanks Michael for a great service. And thanks again to Reven, for great day out.
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Posted 2 years ago
Thank you so much for taking the time to write us such an awesome review. I'll pass on your comments to Reven, he'll be stoked.
Posted 2 years ago
A great day with an excellent driver. Our driver was so courteous and friendly it made the drive a lovely experience. He was full of interesting information and nothing was too much trouble for him. I would highly recommend this service. The driver, Komang, let us know he was arriving, arrived on time and couldn’t have been more friendly.
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Posted 2 years ago
Thank you so much for taking the time to write us such a positive review - we really do appreciate it. I'll pass on your comments to Komang.
Posted 2 years ago
We booked a driver for our stay in Bali via Bali Holiday Secrets and it was great. The driver, Wayan, was nice, attentive and polite. He was extremely knowledgeable and offered excellent advice. He was very professional and we enjoyed his company during the days we were with him We will definitely consider Bali Holiday Secrets again next time we go to Bali
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Posted 2 years ago
Thank you so much for taking the time to write us such a positive review - we really do appreciate it. I'll pass on your comments to Wayan.
Posted 2 years ago
Very kind and helpful driver. We will indeed be using the service again.
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Posted 2 years ago
We used Wayan in Ubud - impeccable experience.
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Posted 2 years ago
I guess a driver is a driver. our did tell us at one ooint that if we want to arrive at our last destinationbefore sunset we need to sjmkip everything else now, but he could have said so earlier and we could have panned everything better. .
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Posted 2 years ago
Hi there. Thank you for your review of the Ubud Day Tour and your valuable feedback. As you took the itinerary that also goes to Tanah Lot after Ubud, we always recommend leaving the last of the Ubud attractions with enough time to get to Tanah Lot before sunset. Our driver did recommend visiting the temples in order as advised, and also that the stairs at Goa Gajah might be a bit much for you, and possibly added to your discomfort during the trip. I spoke to your driver personally for a debrief to see what went wrong, and it's worth noting your husband quietly tipped the driver generously for the valiant attempt to make it to Tanah Lot for sunset even though that was unlikely given the time spent at the attractions of your choice. I sincerely apologise for your poor experience and hope you enjoy your holiday in Bali.
Posted 2 years ago
We booked a car and driver with Michael for a day's sightseeing in northern Bali. It was great. Our driver, Gede, couldn't have been nicer. He spoke very good English. While he was driving he explained so much to us about the island, the culture, the traditions, etc. We had picked out some places we wanted to see and Gede made some suggestions and enhancements to make the day more memorable. The vehicle was roomy, clean and well maintained. If we do another sightseeing day I would definitely book with Michael again.
Bali Holiday Secrets 5 star review on 29th July 2022 Bali Holiday Secrets 5 star review on 29th July 2022 Bali Holiday Secrets 5 star review on 29th July 2022 Bali Holiday Secrets 5 star review on 29th July 2022 Bali Holiday Secrets 5 star review on 29th July 2022 Bali Holiday Secrets 5 star review on 29th July 2022
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Posted 2 years ago
Thank you so much for taking the time to write us such an awesome review, and we really appreciated you posting your photos. See you again soon!
Posted 2 years ago
Bali Holiday Secrets is rated 4.9 based on 529 reviews