“Efficient professional service from start to finish. Delivery was quick. Installation was straight forward. Programming system clearly explained. Friendly people at each stage.”
“There was no hard sell from the consultant and I was kept informed about the progress of my purchase and delivery. The installers were efficient and helpful and explained how to work the heater. The heater works extremely well.”
“Danny was amazingly helpful - explained the process clearly and was extremely patient when we needed - frequently- to start again. If he does this all day, I think he deserves a pay rise. I now know, and have written down, things I was probably told when the heater was installed but didn?t register at the time. It was perhaps unfortunate that the only leaflet accompanying the refurbished thermostat was for the control unit, and I don?t seem to have thermostat instructions in my original paperwork from 2015. It might also have been helpful to indicate the unit was sent out without batteries. Especially, clear instructions needed on how to open the unit - once you know it?s obvious of course, but..... But - Danny had saved the day! Thanks again”
“It was a lengthy period between purchase and installation. When our orangery radiator arrived,the fitting team were excellent. Quick,efficient,tidy and a good demonstration of the controls. Really pleased.”
“I had an Aquafficient water heater installed to replace an old (huge) water storage heater that heated a tank full overnight. Very inefficient as I didn't use much hot water. New system was fitted very quickly and efficiently with little fuss or mess. Works exactly as advertised - it uses virtually no electricity if you don't use water and hot water comes through virtually instantly. How efficient this is if you use a lot of hot water I don't know but for me it is ideal. Only negative is the cost - seems fairly high for what it is but no maintenance costs.”
“The timings, fittings and disruptions were all very good. The system seems to work fine now I have been able to programme it properly. As there are no instructions with the installation I had to resort to ringing up the tech dept where "Danny" gave me the missing info and emailed me some instructions ... good for him, All is working as it should now. I must mention the electricians who had to lay 40-50 meters of very heavy and stiff cable in freezing weather all around the house! Well done. I look forward to a trouble free system”
“Danny has been quick and efficient in arranging my repairs. He has kept me aware of developments and time scales. Excellent service, thank you. Steve Robinson”
“Installation of the new heater panels was quick and efficient taking just 2 hours to complete the swop over from the 3 storage radiators which were getting well past there best. No extra wiring required as existing 13 amp sockets were used. The fitting team (2 Guys ) were pleasant and efficient and cleared up well after fitting was complete, Excellent job all round. Would Recommend.”
“I I have been a Fischer customer for 3 years, first changing old storage radiators and now in April a new Aquafit6. Their products are of high quality and they have made a substantial reduction in my electricity bill. Thank You so much, Best Regards, Francisco Mendez”
“We've had our heating just over a year and are very impressed with it. We replaced our old storage heaters for these and cannot believe the difference. Our house is now really warm and the advantage is we can switch them off on warm days or turn up the heat on cold days. I would definitely reccomend this heating”
“Took the day off work & the radiator that arrived was not the correct size or wattage that I had ordered. The one I wanted was out of stock. Took it away & I had to wait a few weeks for one to arrive. Happy with the radiator.”
“Couldn?t fault the service so far. Call handler arranged for technician (Danny) to call me as my mum was panicking, found out that the thermostat was faulty and arranged to send a new one straightaway, and pre-programme it for her. Next step is to ring when received for guidance to reconnect. Great so far __”
“My gratitude to Catherine and Danny for the speedy assistance I received when I was worried about the aquafficient water heater - the instant hot water seemed cloudy to me. Immediately two engineers from Edinburgh came down to test the water and the result 24 hours later put my mind at rest. Much appreciation to all.”
“Great service from start to finish, Martin who firstly came to do the survey was very helpful, friendly and very good at explaining how the heaters worked. I had the lounge heater fitted in Dec 2020 and the fitting team were excellent. I live in a Victorian stone building and this heater has changed my life, so lovely and warm now, just waiting for the bedroom heater to arrive now. Well done and thank you Fischer”
“The radiator was fitted very promptly by 2 electricians. They left everything clean and tidy. The only fault I can find is that the heaters in my opinion are very expensive. This is compared to others of a similar type.”
