RingGo Reviews

"Absolute scam of a company, will never use again and regret the day I ever downloaded it on terrible football outing in Birmingham, the specific car park in question was \u2018small heath medical centre\u2019 we found of the app which described it as \u2018parking for match days only\u2019 so we thought perfect only a short walk through the dirty streets of Birmingham to get to the stadium this\u2019ll do, once the game finished we returned to our vehicle to find the gates padlocked shut, after calling the number on the gate they said they haven\u2019t got any contract or any agreement with any 3rd party to provide parking at any time and that we\u2019d have to pay a call out fee of \u00a340 for someone to come out and open the gate and taking into consideration it was 11:30 at this point and we needed to drive back to north wales we really didn\u2019t have any other options but to pay the fee for a call out. \r\n\r\nOnce back home I began emailing the company persistently in order to resolve the issue, eventually after a lot of back and forth emails for about a week and a half getting nowhere they said that they did have an agreement with the medical centre but they pulled out at the last min and they forgot to take the parking space off the app (it\u2019s still there to this day to scam more customer btw) and that they\u2019d refund me and reimburse the call out charge, I thought perfect that\u2019s sorted but it wasn\u2019t until I had to email them another 3 times after that threatening legal action and trading standards getting involved when they eventually sent the payment to me.\r\n\r\nAwful company, shouldn\u2019t be allowed to trade, uninstalled never using again and hope no one else falls for their dirty tricks!"

"40 minutes to download app\u2026 when I tried the phone number that doesn\u2019t work anymore. The app. thought I had an account.. maybe I did! Tried to change password, couldn\u2019t type any text so had to delete account and start again. How can something as park, registration, time and vehicle registration be so difficult? I\u2019m literally flabbergasted how you can make something so simple so difficult.."

"40 minutes to download app\u2026 when I tried the phone number that doesn\u2019t work anymore. The app. thought I had an account.. maybe I did! Tried to change password, couldn\u2019t type any text so had to delete account and start again. How can something as park, registration, time and vehicle registration be so difficult? I\u2019m literally flabbergasted how you can make something so simple so difficult.."

"Absolutely shocking company!!\r\n\r\nI paid for 1 hours parking in H&F and was issued a PCN 40 minutes in, when I checked my bank Ringgo hadn\u2019t taken the payment (even though their automatic call confirmed they had) so I\u2019m trying to get them to confirm the call as H&F council asked for a receipt....I\u2019ve tried contacting Ringgo on the app, phone calls (number discontinued on their new 2024 site) the live chat doesn\u2019t reply (timed out) and they don\u2019t reply to emails.\r\nThis is NO service.\r\nA company should not be able to operate in the UK if they are not contactable....where\u2019s the consumer protection!!"

"Occasion 1. Unable to pay via app - at end of session (Third try) RingGo system said that payment had failed. (Bank confirmed that no attempt had been made to debit card) So I phoned to pay retrospectively the following day. My bank statement arrives and shows two debits for the same amount on the same day. Taking money and advising that payment is not taken I would say amounts to fraud. Occasion 2 Wickam Market car park location 4392. Tried three times to park there, three times yur system said the location number was not listed. Tried to report both issues via help centre but it was not working. The company is a shambles."

"You are seriously charging people to park in a giant muddy puddle at Hollow Ponds in Waltham Forest! Shame on you! It's disgusting!"