YOPA Reviews

Name: YOPA
Rating: 1.50

1.5 Rating 505 Reviews

12 %

of reviewers recommend YOPA

Company Reviews

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1.5

Based on 505 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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02030957000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YOPA employ very young inexperienced agents, I found my agent to be quite rude. He did not respond to my calls. The website promises a lot but in reality you get very little particularly in terms of customer service. Don’t pay any money upfront or you will regret it.”

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Posted 6 years ago

“Have tried to view two really good properties being sold via Yopa. The first time I arranged a viewing, my request was ignored for TWO WEEKs, I then received an automated text confirming my viewing on a date/time that I couldn't make. Still waiting for a response from the second property. What a joke.”

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Posted 6 years ago

“Unfortunately it wouldn't let me write a review unless there was a star highlighted, so the 1 star here is purely by default. No stars whatsoever are what I give Yopa. I don't know where to start. There really are no wordscc for this diabolical joke of an estate agent. Total and utter rubbish. No customer service, No communication. No response to my complaints, no return of calls, rubbish photos on the website, and furthermore no viewings! I have since found out they told prospective buyers I was uncontactable. Unbelievable!!!! I have written to Consumer Affairs with a long list of my grievances. Whilst nothing will come of that, it got a lot off my chest STAY WELL AWAY!!!”

Helpful Report

Posted 6 years ago

“Where do I start? Fake viewings arranged to make you believe that in the first week you have interest in your property…. Shabby pictures… False promises of premium a listing on Right Move… Total lack of communication through the online website, through texts messages and emails… Two weeks in we used the 14 day cooling off period and cancelled. Please beware of these scammers, they’re sales people and not estate agents.”

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Posted 6 years ago

“Very pushy and rude agent who accepted them revoked my offer within 10 minutes. No way he spoke to the owners in that time and told me my house was overvalued and I wouldn’t sell it. I walked away so the dream house I want to buy has been left unsold because of this disgrace of an estate agent. I would never recommend them to anyone. Steer well clear”

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Posted 6 years ago

“I put in an offer which was accepted by text and email. The following day I got a call saying they had another offer and can I up mine. My response was I have an agreement with you and the vendor by text and email the respondent was it dosent matter, they saw the property first so they have the right to make an offer. Will you up your offer! They made the offer a full day after mine had been accepted. Also the female was rude. My mortgage provider Rang her and she told me Me how unprofessional she was at Yopa. BUYERS BEWARE. I WOULD RATHER FLUSH MY MONEY THAN DEAL WITH THEM AGAIN. I am only disappointed that I have to give Yopa one star.”

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Posted 6 years ago

“No sale no fee utter scam !! I sold privately and they still reckon i owe them , a total shambolic experience, agent totally unproffesional, didn't do half that was promised , never answered phone etc etc etc , utter garbage pay more for a real estate agent as yopa dont have any of their own , they are all freelance non-employees and this is Yopa big get out of jail card as there is no direct redress, in other words its not their problem but yours!”

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Posted 6 years ago

“The Yopa guys in Dumfries are excellent,spoke to us regularly during our time with them.Sold our property quickly, a lot cheaper fees than anywhere else.”

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Posted 6 years ago

“Paul from brush and roll very good work .Give Paul 10 / 10 Thank Paul good job”

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Posted 6 years ago

“Stay away ! very rude, very unprofessional all they want is your money DONT GO THERE ,sell your house with someone that wants to sell it not someone that will not even do the viewings , put your money to good use ( decent agent ) .”

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Posted 6 years ago

“Very quick access to value property.”

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Posted 6 years ago

“Looked into their site. Was going to book an agent to come out and give the free valuation. I've had 8 calls from them since this morning and 4 voicemail from robots. I don't like being harassed so guess I'm not going with them. I've since blocked their number.”

Helpful Report

Posted 6 years ago

“Totally unprofessional service. Agent didn't negotiate offers and was rude to potential buyers and told them they couldn't afford my property. He used every excuse under the sun as to why he wasn't calling back or relying to my emails. When I called Yopa to complain I wasn't the first! Since taken off the market with Yopa. Buyers of Huddersfield West Yorkshire beware, especially of estate agent SW.”

Helpful Report

Posted 6 years ago

“Trying to book into see one property was hard work, I was given many options but a viewing kept coming back at different day and time with each try so just had to accept one and rush there. My appointment was 6.30 and I got there at 6.27 to the agents annoyence who said she had been there since 6, I offered to show her the booking but she refused. I had asked in advance for the agent to have the information I needed i.e. Length of lease/charges etc as I had planned to make an offer when I got there. She did not have the correct information and kept changing the costs, noticing some water bubbles in the bathroom I was concerned and she acted shocked, carried on around the property and said to my partner I was concerned about the bathroom to which the agent said it had been fixed (flashing around the chimney and needed to dry out) which was odd as she pretended she knew nothing about it. I was still interested in hearing that it had been fixed and I'd just need to know about the maintence/lease still and maybe get someone to estimate the cost of plastering the bathroom which she then changed again to say it needed fixing as was quoted around 2k, so we had gone from not knowing about it to it being fixed to it being indefitied needed fixing and quoted, I pretty much lost all faith the agent as if this how it is from a viewing I couldent imagine what a nightmare it would be trying to buy through them. She told us it had sold twice and the first time the buyer backed out because they went traveling and the second backed out on the day of exchange because the solicitor had got the street name wrong (they're own solicitors) the property was overpriced and clearly needed a new roof as there was damp everywhere (which is why I'm sure the original buyers pulled out) tho she insisted it was fine (water bubbles/black on ceiling, water marks on walls lol you can't make it up and the seller refused to aknoledge this so we gave up and have now found a property with a local agent who we also sold ours with. I wouldn't recommend yopa to buyers or sellers as their lies and lack of info plus difficult to get an answe or even a viewing is extremely off putting. The property is now on rightmove with an actual high street agent so I guess the greedy seller also had enough!”

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Posted 6 years ago

“Dont use YOPA!!!Very rude agent and I will never ever recommend unprofessional staff!!STAY AWAY!!!”

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Posted 6 years ago

“I normally hate reviews but as i am writing this i have asked the police to go to my house with a locksmith because for the second time in as many month my agent was sacked and now the new agent has gone missing. I have never met the new agent and he has not replied to over 20 messages or emails etc. Bear in mind that he was given the key to my house without me agreement or knowledge. Not only have a lost potential money and buyers but more importantly my family have been left in potential danger as a man i have never met or spoken to has the keys to my house and they don't even know where he is. I have just had a call from a member of the management team who said that they have spoken to my agent.... Never answered a call from me though. I will now longer be using yopa and will be taking action regarding the issues. How this business is still going i am not sure. I am not sure if Daniel Attia is aware of the issues but looking through reviews and forums it seems to be happening everywhere.”

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Posted 6 years ago

“No communication as promised on a weekly basis, on line calander availability never worked and no one bothered to set it up when I reported it, high flyer sales man who was brought in and said he was now my port of contact only wanted me to reduce my house and said he told me that houses around me had sold cheeper in the last few months which was absolutely rubbish and didn't even know that infact the house in the same street had sold just a few weeks ago for five thousand more than mine which he was speechless when I pointed out it was infact yopa that had sold it. I would not recommend this company at all.”

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Posted 6 years ago

“I made an appointment to view a flat the agent never showed up.”

Helpful Report

Posted 6 years ago

“Absolutely awful, my elderly mum spent nearly £1500 for basically a couple of viewings and that’s it, no feedback, no communication. This company just rips people off. Now going through the ombudsman to try and reclaim some of the money”

Helpful Report

Posted 6 years ago

“Please don’t be fooled or attracted by the low fee. I had a complete nightmare with YOPA, only three viewings in 17 weeks, the guy was late for every appointment, took a week to respond to one person who wanted to view the property, lost the key to my property and lied about it etc etc I finally sold the property with a ‘normal’ agent within a few weeks. However the YOPA agent then got quite arsey and tried to make out he was doing me a favour for not charging me the YOPA fee even though I was by then out of the sole agent agreement term. Selling a house and moving is very stressful so if you ask me it’s really not worth making it more stressful just to save a couple of thousand pounds, I’d recommend using a normal high street agent with enough staff to give you the attention you need.”

Helpful Report

Posted 6 years ago

YOPA is rated 1.5 based on 505 reviews