The Hatch Chile Store made it Right! Through no fault of their own, the original order of X-Hot Fresh Chile that we received was spoiled by late delivery (UPS decision to ground the order, ostensibly due to weather). As advised by HCS, we sent pictures via email…and today we received BEAUTIFUL X-HOT Fresh Green New Mexico Chile. Thank you so much for honoring your guarantee (with 2-day delivery option) of FRESH NM chile. We live in Michigan (had been 9-year residents of the 4 Corners and ABQ), and appreciate NM chile whole-heartedly and will continue our business annually with the Hatch Chile Store (as we’ve been doing for several years now)! Thank you! Hatch, NM Chile-Eaters in Michigan