BrandAlley Reviews

2.2 Rating 125 Reviews

26 %

of reviewers recommend BrandAlley

2.2

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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About BrandAlley:

BrandAlley.co.ukis the UK's leading private-sales site with a unique offering across fashion, beauty, homeware and lifestyle for women, men and children. There are 5-6 sales which launch daily with up to 70% off a mix of over 1,500 renowned designer and h?

Phone:

0203 060 1651

Location:

3 Thomas More Square
London
E98 1XY

How do I contact BrandAlley?

Helpful Report

(1 month ago)

You can contact BrandAlley by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

80.00%

Industry Average

“ reliable delivery times and excellent service ”

- diane meakin

“ Customer service was helpful, however the amount of money paid for delivery my package wasn't that securely packaged. Everything was just dumped in a bubble wrap envelope. I ordered a tray which wasn't wrapped at all, so very disappointing. Luckily nothing broke, but I would be worried if I ordered glass items would they be packaged carefully. ”

- Anonymous

“ Super choice of offers that are updated daily. Lots of quality branded items available, super quick service and a pleasure to deal with. ”

- Grahame Letts

BrandAlley Reviews

Customer Service - Good