BrandAlley Reviews

2.2 Rating 125 Reviews

26 %

of reviewers recommend BrandAlley

2.2

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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About BrandAlley:

BrandAlley.co.ukis the UK's leading private-sales site with a unique offering across fashion, beauty, homeware and lifestyle for women, men and children. There are 5-6 sales which launch daily with up to 70% off a mix of over 1,500 renowned designer and h?

Phone:

0203 060 1651

Location:

3 Thomas More Square
London
E98 1XY

How quickly does BrandAlley resolve customer queries?

Helpful Report

(1 month ago)

Greater than 64% of reviewers feedback is BrandAlley takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

80.00%

Industry Average

“ Great service and high quality products at reduced prices. I wouldn’t hesitate in ordering again. ”

- Anonymous

“ Great choice of genuine designer goods at a fraction of the normal price, easy ordering & swift delivery. I have used them several times now and always been pleased with their service and the quality of the goods ”

- Maggie

“ Really good selection of quality items. Super service, quick and well presented. Made a return, super easy. Been back to BrandAlley many times - always a positive experience. Thank you! ”

BrandAlley Reviews

Customer Service - Good