Tkmaxx Reviews

3.0 Rating 235 Reviews

51 %

of reviewers recommend Tkmaxx

Company Reviews

Questions

Metrics

3.0

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Tkmaxx deliver on time?

Helpful Report

(1 month ago)

Greater than 55% of reviewers feedback is Tkmaxx normally delivers on time.

Helpful Report

(1 month ago)

16.67%

Industry Average

“ I love Tkmaxx I order online and usually arrange to collect from local store due to COVID obviously unable to do this so it was being delivered by Hermes courier, absolutely disgusted i recived and email stating delivery be between 5pm and 7pm not arrived by 7. ”

- Yvonne (Glasgow)

Tkmaxx Reviews

Delivery - Slow