Yoox Reviews

2.1 Rating 159 Reviews

28 %

of reviewers recommend Yoox

2.1

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Yoox:

YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

How long does Yoox take to deliver?

Helpful Report

(1 month ago)

Yoox normally delivers over 7 Days.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ There free delivery (over £100) and free returns works seamlessly via UPS couriers - a very straightforward process. ”

- Malc

“ Yoox is fabulous!!! Great products and selection. Delivery is swift and so are returns and refunds to my visa. I do not understand how there are complaints about Yoox. Haven been purchasing from Yoox for years and have never had any problems ”

- Anonymous

“ Great purchase Delivery on time Pair of jeans fit perfect ”

- Peter

Yoox Reviews

Delivery - Fast