Yoox Reviews

2.1 Rating 159 Reviews

28 %

of reviewers recommend Yoox

2.1

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About Yoox:

YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

How do I contact Yoox?

Helpful Report

(1 month ago)

You can contact Yoox by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

63.33%

Industry Average

“ Great products, great service, not once have i had an issue with them. ”

- Anonymous

“ But I was pleasantly surprised, the response from their customer service was almost instant, shipped a second working day after I placed my order and took a day to arrive (I am in Slovenia, delivered from Italy) I ordered the Buffalo boots and they are definitely genuine as I have another pair, therefore I know. ”

- Petra

“ Customer service is outstanding, shipping is fast and I never had a problem returning and receiving a refund. ”

- Renee Baer

Yoox Reviews

Customer Service - Average