Yoox Reviews

2.1 Rating 159 Reviews

28 %

of reviewers recommend Yoox

2.1

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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About Yoox:

YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

How quickly does Yoox resolve customer queries?

Helpful Report

(1 month ago)

Greater than 57% of reviewers feedback is Yoox takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

63.33%

Industry Average

“ Excellent products the customer service everything is just perfect thank you so much guys your website is just Awesome ”

- Emma

“ They made me happy with the service they give. They deliver very fast. They almost have everything for all kinds of tastes. Im sure anybody would like this company. Try it out @www.Yoox.com ”

- E M Matjila

“ Amazing service, best and biggest selection of items in the market, amazing prices and SALE all year round!!! what else could you ask for? ”

- Anonymous

Yoox Reviews

Customer Service - Average