Yoox Reviews

2.1 Rating 159 Reviews

28 %

of reviewers recommend Yoox

2.1

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Yoox:

YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

How does Yoox deliver?

Helpful Report

(1 month ago)

Yoox delivers items by Courier and Postal Service.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ I ordered a pair of shoes to get delivered to Ukraine. Got a 10% discount for the first order on top of the special deal. Very quick delivery - made the order on Saturday and got a package on Wednesday. Nice high quality shoes. Thanks, Yoox! ”

- Jaro

“ Ordered a pairs shoes from this site, they items came with free standard & tracking delivery and the items came on the day specified. Great communications from the company, I was very happy with my purchase, so much so I’ve ordered another pair. ”

- Robset

“ I buy all my clothes online Yoox is great 👍. Great products prices and quick delivery. As well returns are processed promptly and my credit card gets credited very quickly. I have been shopping at Yoox.com for 4 years. I don’t understand how anyone can criticize this website ????? Great telephone customer service as well 🍀👍❤️👌👋 ”

- Ruthie

Yoox Reviews

Delivery - Fast