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Appliances Direct Reviews

4.2 Rating 5,886 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 5,886 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
Appliances Direct 5 star review on 8th September 2024
Anthony
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 4 star review on 24th June 2024
Mr D Barnes
Appliances Direct 2 star review on 19th March 2024
Anonymous
41
Anonymous
Anonymous  // 01/01/2019
Excellent service, good communication throughout.
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Posted 3 months ago
𝙸 𝚍𝚒𝚜𝚌𝚘𝚟𝚎𝚛𝚎𝚍 𝚖𝚢 𝚠𝚒𝚏𝚎'𝚜 𝚒𝚗𝚏𝚒𝚍𝚎𝚕𝚒𝚝𝚢 𝚠𝚒𝚝𝚑 𝚝𝚑𝚎 𝚑𝚎𝚕𝚙 𝚘𝚏 𝚊 𝚑𝚊𝚌𝚔𝚎𝚛 (𝙷𝙰𝙲𝙺𝙸𝙽𝙶𝙿𝚁𝙾𝚃𝙴𝙰𝙼). 𝙱𝚢 𝚞𝚜𝚒𝚗𝚐 𝚊𝚍𝚟𝚊𝚗𝚌𝚎𝚍 𝚝𝚛𝚊𝚌𝚔𝚒𝚗𝚐 𝚊𝚗𝚍 𝚖𝚘𝚗𝚒𝚝𝚘𝚛𝚒𝚗𝚐 𝚝𝚘𝚘𝚕𝚜 𝚙𝚛𝚘𝚟𝚒𝚍𝚎𝚍 𝚋𝚢 𝚝𝚑𝚎 𝚑𝚊𝚌𝚔𝚎𝚛, 𝚑𝚎 𝚠𝚊𝚜 𝚊𝚋𝚕𝚎 𝚝𝚘 𝚊𝚌𝚌𝚎𝚜𝚜 𝚑𝚎𝚛 𝚖𝚎𝚜𝚜𝚊𝚐𝚎𝚜 𝚊𝚗𝚍 𝚕𝚘𝚌𝚊𝚝𝚒𝚘𝚗 𝚍𝚊𝚝𝚊, 𝚞𝚗𝚌𝚘𝚟𝚎𝚛𝚒𝚗𝚐 𝚑𝚎𝚛 𝚜𝚎𝚌𝚛𝚎𝚝 𝚖𝚎𝚎𝚝𝚒𝚗𝚐𝚜 𝚊𝚗𝚍 𝚌𝚘𝚗𝚟𝚎𝚛𝚜𝚊𝚝𝚒𝚘𝚗𝚜. 𝚃𝚑𝚒𝚜 𝚍𝚎𝚌𝚒𝚜𝚒𝚟𝚎 𝚎𝚟𝚒𝚍𝚎𝚗𝚌𝚎 𝚌𝚘𝚗𝚏𝚒𝚛𝚖𝚎𝚍 𝚖𝚢 𝚜𝚞𝚜𝚙𝚒𝚌𝚒𝚘𝚗𝚜 𝚊𝚗𝚍 𝚋𝚛𝚘𝚞𝚐𝚑𝚝 𝚝𝚑𝚎 𝚝𝚛𝚞𝚝𝚑 𝚝𝚘 𝚕𝚒𝚐𝚑𝚝. 𝙰𝚕𝚕 𝚝𝚑𝚊𝚗𝚔𝚜 𝚝𝚘 𝙷𝙰𝙲𝙺𝙸𝙽𝙶𝙿𝚁𝙾𝚃𝙴𝙰𝙼. 𝚃𝚑𝚎𝚢 𝚊𝚛𝚎 𝚝𝚑𝚎 𝚋𝚎𝚜𝚝 𝚈𝚘𝚞 𝚌𝚊𝚗 𝚌𝚑𝚎𝚌𝚔 𝚝𝚑𝚎𝚛𝚎 𝚠𝚎𝚋𝚜𝚒𝚝𝚎 𝚏𝚘𝚛 𝚏𝚞𝚛𝚝𝚑𝚎𝚛 𝚎𝚗𝚚𝚞𝚒𝚛𝚒𝚎𝚜 >>>>𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝚈𝚘𝚞 𝚌𝚊𝚗 𝚊𝚕𝚜𝚘 𝚖𝚊𝚒𝚕 𝚝𝚑𝚎𝚖 >>> 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋 𝐂𝐎𝐌 𝚆𝚑𝚊𝚝𝚜𝙰𝚙𝚙 𝚝𝚑𝚎𝚖 𝚊𝚕𝚜𝚘 >>>> +𝟺𝟺 𝟽𝟻𝟸𝟼 𝟷𝟾𝟽𝟹𝟽𝟽
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Posted 3 months ago
Works well Easy to order . Swift delivery.
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Posted 3 months ago
If you're going to sell American style fridges that are wider than. The standard doors in the UK, you need to let your delivery guys take the doors off. Most, including the one I bought, have quick-release doors. Despite paying for installation, they ended up having to leave the fridge outside the back door, and I took the doors off with a mate that afternoon.
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Posted 3 months ago
I ordered a new fridge freezer hotpoint. Lovely arrived well no issues yet. They are good with communication also. I bought a gas cooker from them 6 months ago also very good no issues. Nice delivery service. I will use them again and again due to good pricing.
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Posted 3 months ago
Good price, fast delivery. Very happy
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Posted 3 months ago
Wide range of appliances to choose from at very reasonable prices My experience in sourcing a new hob to unit being delivered has been quick and smooth. Very happy customer and received great service.
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Posted 3 months ago
Great service as always
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Posted 3 months ago
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Posted 3 months ago
Excellent service.
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Posted 3 months ago
Very fast delivery. Happy with mixer tap.
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Posted 3 months ago
Excellent polite delivery even though house is not easy to find
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Posted 4 months ago
Needed help replacing a intergrated microwave, old model was stopped making so needed exact measurements. I dealt with a lad called Thomas kaye and he was great, microwave delivered and fitted same day with no issues.
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Posted 4 months ago
I cannot fault them. I originally ordered an integrated fridge freezer and had no knowledge of the different fixings and I ordered the wrong one! The delivery men apologised, explained and took the fridge freezer back. Long story short: I eventually spoke to a nice lady named Syka who sorted it out for me in short order, with politeness and humour, and my fridge freezer, with correct fittings, was installed the same week, and is now happily purring away in the kitchen. Would definitely recommend.
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Posted 4 months ago
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Posted 4 months ago
Very good product
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Posted 4 months ago
First BBQ ordered the handle on the lid was broken so we sent it back . With the replaced item I noticed that the door axle did not stay in the hole . Customer services knew about this and sent me the missing part and a copy of the updated manual . It was left out of the manual !
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Posted 4 months ago
Delivered on time but went to the wrong address initially. Need to read the instructions more carefully.
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Posted 4 months ago
Well informed of delivery and check in delivery date due to shipping delay - delivery was on time delivery drivers helped to unpack purchase and check for any damage prior to leaving delivery drivers were polite extremely helpful even asked if they needed to remove shoes prior to entering my house
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Posted 4 months ago
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Posted 4 months ago
Appliances Direct is rated 4.2 based on 5,886 reviews