Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,026 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 4 star review on 10th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I fell prey to a deceptive individual I encountered on a social media platform, who persuaded me to invest in their cryptocurrency trading business. They relentlessly pressured me to increase my deposits, offering various convincing reasons. Tragically, I ended up losing approximately $317,000. This ordeal left me heartbroken, as I had placed complete trust in them only to be misled and defrauded. It soon became clear that their operation was entirely fraudulent, providing no legitimate value. Had I come across forum warnings earlier, I could have avoided this devastating experience. Thankfully, I found a trusted professional from **HACKINGPROTEAM001** mentioned across several forums, who helped me recover my lost funds. I highly recommend the recovery experts at **HACKINGPROTEAM001** to anyone who has been scammed by fraudulent investment schemes or lost money to dishonest individuals. Their dedication and expertise ensure victims can reclaim what they’ve lost. 𝘌𝘮𝘢𝘪𝘭: 𝘩𝘢𝘤𝘬𝘪𝘯𝘨𝘱𝘳𝘰𝘵𝘦𝘢𝘮001@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 𝘞𝘦𝘣𝘴𝘪𝘵𝘦: 𝘩𝘢𝘤𝘬𝘪𝘯𝘨𝘱𝘳𝘰𝘵𝘦𝘢𝘮.𝘵𝘰𝘱 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱: +44 7526 187377 I'm glad I found the exceptional team”

Helpful Report

Posted 2 months ago

“Very easy to order online, didn't have to pay for delivery which was a nice surprise. Came on time, delivery man very polite. First time we have used Appliances Direct and we would definitely use them again.”

Helpful Report

Posted 2 months ago

“I had a problem with my new dehumidifier and, as usual, was expecting a battle with the supplier to get it exchanged. We've all been there, print label, take to depot, stall, quibble, etc. Appliances Direct didn't argue or stall, they sent a van to collect the faulty machine and delivered a new one. Excellent service.”

Helpful Report

Posted 2 months ago

“Delivered next day with in the time that they had text to say. Very polite delivery man who lifted it across my drive even though it was in the middle of construction when a delivery from a different company would only leave it on the pavement.”

Helpful Report

Posted 2 months ago

“Great service and a great price.”

Helpful Report

Posted 3 months ago

“Great service was delivered when they said good price very pleased”

Helpful Report

Posted 3 months ago

“Arrived on time”

Helpful Report

Posted 3 months ago

“Arrived on time with no issues.”

Helpful Report

Posted 3 months ago

“Delighted with my air fryer”

Helpful Report

Posted 3 months ago

“Delivered the following day even though I didn't pay for next day delivery. Happy so far.”

Helpful Report

Posted 3 months ago

“Spoke to nice lady when ordering but failures on delivery: no handle, no manual”

Helpful Report

Posted 3 months ago

“Your driver was un cooperative I was told it's a 2 man delivery He came by himself He's said it was Up to him we're he leaves the goods I had to help him take the goods inside He called my premises a building site Where he wasn't allowed to deliver It's not a building site it's brand new kitchen which is finished at the back of the house where there was adequate access to take the goods inside This guy actually does not know how to handle packed goods even in trolley Where do you find these people from The delivery was for a disabled woman Thank god I was there . The last drivers brought the goods inside and un packed them and then took photos I don't think I will order from yourselves again”

Helpful Report

Posted 3 months ago

“Very easy to order and to pay. Next day delivery. Helpful delivery man.”

Helpful Report

Posted 3 months ago

“The experience was seamless from beginning to end. The two delivery drivers performed their duties exceptionally well. 5/5 ⭐️”

Helpful Report

Posted 3 months ago

“Very competitive price. Speedy delivery.”

Helpful Report

Posted 3 months ago

“Fast and efficient purchase and delivery. Many thanks 🙏”

Helpful Report

Posted 3 months ago

“Appliances Direct is badly let down by their courier, Arrow XL. First they claimed there was nobody at home (we were) and sent a photo of a country lane as proof they had tried the house (!). Then when delivery was rescheduled, the drivers refused to remove the packaging, even though we had paid extra for this. Appliances Direct customer services team said all the right things and the fee was refunded, but the whole experience was frustrating, and left me wishing I'd gone with John Lewis.”

Helpful Report

Posted 3 months ago

“As always a wide selection of products to suit all pockets. Prompt delivery and removal of my old appliance. I did have an issue which was resolved very quickly by a very good customer service e team. This is my go to company whenever I need a new appliance.”

Helpful Report

Posted 3 months ago

“Great service as always good products at great prices, and if there's an issue it is sorted with minimal fuss.”

Helpful Report

Posted 3 months ago

“The company is OK, but a product recall process took longer than I expected. This is what happened: 1) An item I purchased was subject to a product recall 2) After a delay a replacement item (with collection of recalled item) was arranged 3) This did not happen, not sure why 4) I contacted Applicance Direct, and another swap was scheduled. 5) This was successfull. So we go there in the end, but the product recall took two and half months! Not sure what caused the problem, maybe multiple issues.”

Helpful Report

Posted 3 months ago

Appliances Direct is rated 4.2 based on 6,026 reviews