AX Paris Reviews

1.2 Rating 299 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

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Are you aware that some of your practices are illegal? For instance: a refund is mandatory if requested within 14 days of receipt of item - not on receipt of order. Also, you must return people’s money - not issue a credit note or gift card which is your current practice? The law supersedes your Terms and Conditions- like it or not! Reporting your company to Trading Standards.

Helpful Report

Asked by June Smith (1 year ago)

Can tell if you received my order

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Asked by Beverley (2 years ago)

Everyone seems to have the same problem as me, I am waiting for a £504 refund. Has anyone actually had theirs? Reported them to Trading Standards?

1 Helpful Report

Asked by Bec Anderson (3 years ago)

Will you ever return my money? Or reply to my emails? Chantel? ? ?

2 Helpful Report

Asked by Tasha (5 years ago)

Even if they do reply you will get nowhere and definitely will not get your money returned. Hopefully you will have paid through PayPal and if you have they will be able to take up your case and get your money back. Hope you found this helpful.

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Answered by Marina Lynch (5 years ago)