AX Paris Reviews

1.2 Rating 299 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does AX Paris deliver? How long does AX Paris take to deliver? Does AX Paris deliver on time? How is accuracy and good condition of items delivered by AX Paris?

Returns

How is AX Paris returns process?

Customer Service

How can I contact AX Paris? How quickly does AX Paris resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of AX Paris.

About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How quickly does AX Paris resolve customer queries?

Helpful Report

(1 week ago)

Greater than 61% of reviewers feedback is AX Paris takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

11.76%

Industry Average

“ Shocking avoid at all costs customer service is shocking they refund to gift card not original payment method 😡😡I want my money back ”

- Anonymous

“ Bad service/ experience is not the word. ”

- Gemzybolt

“ The returns policy is a joke from this company i was within 14 days of receiving my order but their returns portal had locked me out, after advice from a customer service member i returned the goods manually, only to be emailed to say i had been issued a gift card which is not what i was expecting as i was entitled to a refund according to my understanding which is when the headache came. ”

- Anonymous

AX Paris Reviews

Customer Service - Bad