AX Paris Reviews

1.2 Rating 299 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does AX Paris deliver? How long does AX Paris take to deliver? Does AX Paris deliver on time? How is accuracy and good condition of items delivered by AX Paris?

Returns

How is AX Paris returns process?

Customer Service

How can I contact AX Paris? How quickly does AX Paris resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of AX Paris.

About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How do I contact AX Paris?

Helpful Report

(1 week ago)

You can contact AX Paris by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

11.76%

Industry Average

“ DO NOT order from this company! Returns policy an absolute scam!! Return portal not working properly but they charge per item anyway for returning even if it does work. I now have to pay for my own postage then they charge £4.95 handling fee! What a scam!! Disgusting service!! ”

- Kerry

“ Disgusting returns service - charge per item to return despite them sending it to me In one parcel - should not be allowed to do this - they are ripping people off - BE AWARE DO NOT PURCHASE FROM THIS COMPANY ”

- Anonymous

“ Dress was not as was in pictures, fabric too was low quality. But the worst thing about the company is getting a refund. I selected REFUND and NOT voucher. However, I was still refunded a voucher/gift. I have tried contacting customer service/support yet no response. £210. PENDING..... THIS IS A SCAM PAGE. STAY AWAY. ”

- S.B

AX Paris Reviews

Customer Service - Bad