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AX Paris Reviews

1.2 Rating 299 Reviews
3 %
of reviewers recommend AX Paris
1.2
Based on 299 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How does AX Paris deliver?
(1 week ago)
AX Paris delivers items by Postal Service and Courier.
(1 week ago)
E

Delivery - Slow

38.10%
Industry Average
The dresses I ordered didnt fit me well, nor was the quality great so I returned them. I was refunded just short of £10 less than what i paid. I queried this and received an email stating 'We do not offer free delivery or free returns. Outbound Delivery £3.95. Return £5.95'. Even if they have this written somewhere in small print on their website, its alot of money.
- Anonymous
Ordered a dress which I initially paid just under £4 for delivery. Then AX Paris charged me £5.95 to return as it was too tight. Try to avoid placing an order unless you’re sure you will be keeping the item!
- Anonymous
Never ever order of here again the returns policy is absolutely shocking sent a qr code but can't access it sure this is on purpose then had to pay 2.50 processing fee 5.95 return fee plus delivery stay away from this company
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