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Bloomex Reviews

1.4 Rating 281 Reviews
9 %
of reviewers recommend Bloomex
1.4
Based on 281 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Bloomex 1 star review on 10th December 2024
Anonymous
Bloomex 1 star review on 10th December 2024
Anonymous
Bloomex 1 star review on 9th December 2024
Jennifer D
Bloomex 1 star review on 9th December 2024
Jennifer D
Bloomex 1 star review on 14th October 2024
Joe Wood
Bloomex 1 star review on 14th October 2024
Joe Wood
Bloomex 1 star review on 14th October 2024
Joe Wood
131
Anonymous
Anonymous  // 01/01/2019
Don’t order from this company. I ordered flowers for my mum & best friend on Wednesday 08 May for delivery on Friday 10 May in time for Mother’s Day it’s Thu 16May still not delivered. Send emails no reply. Been chatting on their chat live keep getting different answers. It was my mum’s first Mother’s Day without our dad who recently passed away a month ago and also my best friend’s first Mother’s Day without her mum. No refunds no updates so disappointed! I don’t usually do bad feedback but 2 orders and no updates. Keep offering a resend of my orders still nothing. I wish I checked reviews I wouldn’t have ordered through this company. Still waiting for a reply on refunding my orders not one but 2 orders. Just refund my orders.
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Posted 6 months ago
I wish I could give negative stars. Save your money and avoid the headache of dealing with this scam of a company. Took my money, did not deliver the product, changed delivery date, only wants to give me store credit, no refund. I ordered a product and a service that was not delivered. Can't get through to anyone there. I have done the live chat, email and phone. I either get templated emails, robot chat or the poor shmuck that gets yelled at all day and is totally useless. If my order ever does show up, they will be dead since they have been packaged for the last 5 days. Now the fight is on for a full refund, not their store credit garbage.
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Posted 6 months ago
I wish I could give zero stars…. I ordered lavender roses, white wine and truffles for my mom on Mother’s Day and not only did she receive them 2 days late, she was also delivered red and white roses, red wine and no truffles. They literally didn’t fulfill any of my order. Spend your money elsewhere. I wish I had read these reviews before ordering from them.
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Posted 6 months ago
My son in another province paid way more then any I've seen around town but the problem I have is I got a bunch of mostly 1/2 dead flowers tied with an elastic thrown in a box, they will not respond to my numerous emails, I beg you, keep your money and DO NOT give it to Bloomex, I feel bad for my son who spent good money for his mom on Mothers Day and got garbage
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Posted 6 months ago
I’m not surprised to see so many horrible reviews on here. My Mom didn’t get her flowers until two days after Mothers Day. Not only were they late but they looked like gas station flowers in a cheap vase - not even close to the picture. Customer service is terrible, they would not issue a refund or even credit. This was the first and last time I use Bloomex.
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Posted 7 months ago
My child ordered the fruit box for mother's day gift($77), which was supposed to be delivered on Mother's day. It was delivered the day before and unbelievably, the fruits are like photos attached. I contacted the bloomex with photos emailed to them. I never wanted to go back to do business with the bloomex. However, they insist to issue a store credit. I hate to get involved with them and want to get a refund. The fruit box was insulting. Shame on you!!!!
Bloomex 5 star review on 14th May 2024 Bloomex 5 star review on 14th May 2024 Bloomex 5 star review on 14th May 2024 Bloomex 5 star review on 14th May 2024
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Posted 7 months ago
Was promised same day delivery. Over 24hrs later the person I ordered flowers for still has not received them. There’s been no update as to what is taking so long.
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Posted 7 months ago
My fiancé all the way from Germany ordered flowers for mother's day for me. He paid extra for it to be delivered same day. They were supposed to be delivered on Saturday May 11/24, at work. They did not deliver it. My fiancé called them while I was on the phone and they say and kept saying they don't know why the delivery wasn't done. No apologies given. Anyways, they were told to deliver it to my home. They did not. When I called and ask them why, the say, we tried delivering but there was no answer at the door. I told them that's a lie because I have a ring camera and no one showed up at my door. They then change the story and said, they couldn't find my address on Canada Post, again a lie. They just kept giving me excuses. I still have not received my flowers and no reason given. My fiancé had to call and cancel the order because mother's day is already gone. Never ordering from them again. I would give them a ZERO if I could
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Posted 7 months ago
What I ordered was not even close to what was delivered . I was embarrased when she opened them . Then zero customer service . They just don’t care about you once they have your money .
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Posted 7 months ago
brutal - a scam really - nothing like what was pictured - some dead flowers...they just replied that the pictures i sent were what they considered fresh and beautiful. amazing they are still in business
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Posted 7 months ago
Absolutely horrible company - I have no idea how they're still in business. The website does not offer you a chance to review your order or backspace so if you simply delete your information they'll still charge you. When you call them to refund/cancel they say it's not possible. I had to get my bank involved and thankfully my bank did not authorize the charge. What a scam - DO NOT USE THIS VENDOR! Save yourself the headache.
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Posted 7 months ago
We ordered a Mothers Day arrangement from London, (ON) destined for Winnipeg. Not only did it arrive a few days early they added a ROSE which was a tremendous bonus as we weren't expecting anything extra on top of the arrangement we chose. That extra special effort you gave is something we will remember—always. You truly are a special company. One which "Cares". Thank you!
Bloomex 5 star review on 12th May 2024
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Posted 7 months ago
brutal. never got them. claimed they delivered them friday even tho i requested sunday mothers day. i encourage everyone to call their bank and do a chargeback. this company cannot keep stealing peoples money. my bank rep was floored with what she saw online. i feel so stupid to have not checked before i ordered. what a scam
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Posted 7 months ago
Ordered flowers for my mom and paid extra for next day delivery. Nothing delivered. It’s Sunday - 3 days after and still nothing. I am not impressed.
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Posted 7 months ago
I ordered flowers to be delivered on mother's day from their website. I chose a beautiful arrangement that was 50% off their regular price, and a simple greeting card. My total was $85.00. The flowers were delivered the day before and looked absolutely nothing like what I ordered. I immediately complained by email to their customer service called ""we care""....which in my opinion they should change it to ""I don't give a shit"", they replied that what you receive is not necessarily what the picture shows. After some research I come to find out that they've been scamming people for years!!! Included are the pictures of what I ordered and what I received...NEVER AGAIN
Bloomex 1 star review on 12th May 2024 Bloomex 1 star review on 12th May 2024
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Posted 7 months ago
BUYER BEWARE THIS COMPANY IS SCAM!!! Ordered over $100 in flowers for mothers day and for my grandmothers grave that never arrived after continuing to call customer service for 3 days! They make it impossible to speak to a manager concerning your issue and will hang up on you. I have requested a refund 3 times that they have not processed. Cannot provide an actual working tracking number for your order or a time in which your order will actually arrive.
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Posted 7 months ago
Bloomex is by far the worst establishment and if it were up to me, this company would be shut down. They have the worst customer service, poor quality flowers, and they make it very difficult for you if an issue occurs woth your order. The cheap quality flowers are overpriced. It's disgusting and immoral for them to charge $100+ for two strands of basic flowers. Shame on you guys. I'd rather throw my money innthe gutters than to ever give my business to them again.
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Posted 7 months ago
The quality of the product differs from the offered product. I order an expensive 24 roses combo with a balloon, some chocolates, and a teddy bear, the delivery was one day early to the agreed, the ballon was hanging from the box without air; whoever did the delivery didn't follow the instructions, just dropped in front of the door, to expensive for the quality expected and the service provided. The website doesn't have a real link to a customer service department.
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Posted 7 months ago
Still waiting for an order to be delivered that was supposed to be out yesterday morning. I have called now 3x and get nothing to provide me any confidence this will ever occur. Tonight I asked to cancel it and get my money refunded, was told that is not going to happen. Apparently an attempt to deliver did happen yesterday, there was no answer, so no refund. Save yourself a lot of frustration and money - do not use Bloomex!!!! This was to cheer my Aunt up after knee surgery, seriously disappointing!!!! I should add I have used Bloomex previously for three different orders and they were all delivered as promised, not sure what is going on; lost hope of these ever getting delivered.
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Posted 7 months ago
Very small bouquet and mason jar delivered-does NOT look like what is advertised! Card message was on the back of their flyer. Cheap! Not impressed with the company-only impressed with my child who was thoughtful in remembering their mum!
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Posted 7 months ago
Bloomex is rated 1.4 based on 281 reviews