Boohoo Reviews

2.2 Rating 1,742 Reviews

27 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Boohoo.

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How does Boohoo deliver?

Helpful Report

(4 weeks ago)

Boohoo delivers items by Courier and Postal Service.

Helpful Report

(4 weeks ago)

33.33%

Industry Average

“ The mean features were Free Next Day Delivery and more importantly for me Free Returns (as ordering clothes online is always hit and miss). ”

- Brett

“ My first package never arrived, the status said delivered. When it didn’t turn up I contacted Boohoo and they sent a replica order. “Everi” this status also said delivered, ring doorbell said different! After contacting them for the delivery tracking number Boohoo said they couldn’t supply one. They agreed to a partial refund 9 weeks and 4 emails ago! Still waiting!!!!! ”

- ""

“ So I placed this order, received an email the next day to say it was out for delivery. ”

- Anonymous

Boohoo Reviews

Delivery - Slow