Boohoo Reviews

2.2 Rating 1,727 Reviews

28 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Boohoo.

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How is Boohoo returns process?

Helpful Report

(4 weeks ago)

Greater than 75% of reviewers feedback is Boohoo returns process could be better.

Helpful Report

(4 weeks ago)

0.00%

Industry Average

“ Returns process is incredibly difficult, my email did not generate a verification code to even start the refund process. ”

- ""

“ I emailed them straight away, they said they'd send through a free returns, I never got it and put a request in for a refund. ”

- ""

“ MUK115145162 Dishoneat company. Returns process is designed to make things difficult to return so you don’t return items and they keep your money. Been waiting months for refund scamming cunts. ”

- Christopher peel

Boohoo Reviews

Returns - Difficult