Boohoo Reviews

2.2 Rating 1,742 Reviews

27 %

of reviewers recommend Boohoo

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Boohoo.

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How is Boohoo returns process?

(4 weeks ago)

Greater than 76% of reviewers feedback is Boohoo returns process could be better.

(4 weeks ago)

0.00%

Industry Average

“ The mean features were Free Next Day Delivery and more importantly for me Free Returns (as ordering clothes online is always hit and miss). ”

- Brett

“ I was also told by a member of their team directly, that the don't log individual returns. ”

- Anonymous

“ Returns process is incredibly difficult, my email did not generate a verification code to even start the refund process. ”

- ""