Boohoo Reviews

2.2 Rating 1,727 Reviews

28 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Boohoo.

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How quickly does Boohoo resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 26% of reviewers feedback is Boohoo takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

65.00%

Industry Average

“ They said if I returned them, they would not be refunding my shipping fee and on top of that, I had to pay additionally to ship it back to them for a refund! They have deleted their contact page off their site and hide their customer service contact on twitter. ”

- JAmES lao

“ Unfortunately clothes did not fit me, in a matter of one week I had a return number and refund Very very Happy with your Service ”

- Marie Borg

“ Excellent British company. Quality great .service good. I know that money spent at Boohoo is going into British workers pocket. ”

- Allan hall

Boohoo Reviews

Customer Service - Average