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British Airways Reviews

1.7 Rating 290 Reviews
16 %
of reviewers recommend British Airways
1.7
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 8%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Avg Email Response Time
29 minutes
Returns & Refunds
Refunds Process
Difficult
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Does British Airways deliver on time?
(1 month ago)
Greater than 8% of reviewers feedback is British Airways normally delivers on time.
(1 month ago)
D

Delivery - Average

50.00%
Industry Average