“Went to buy a gas power lawn mower and the first location argued if it was a battery one or gas. Then they couldn't find it in store even after I bought it. Then they sent me to the forest store in Edmonton alberta where it was confirmed there was 2 instock. But when I got there the vanish into a seaman. I waited for 2 hours for the shipper to find them and him and the manager didn't even go out to look. When they were called to see where the lawnmower was conveniently the 2 were missing. This happens too often at all Edmonton locations these KIDS don't put in the effort to look.”
“Had appointment today sept sept 10 2024 to have my car fixed I got a phone call from the Chinese guy answering the phone today.. he is very very rude and pushy.. I told him take my car off the hoist I didn't want it fixed to put it back together then he asked if I was going to pay for what was being put back together 🙄 of course I was 🙄when I went in pick up my car I asked to buy the brakes and rotors the rude man that I spoke to on the phone asked me why I want to buy them and give me a weird look...I give this man's service đź‘Žđź‘Ž”
“Don’t go Canadian Tire, especially for car inspection. They rip off you after finding small issues. They charge more than $300 for simple parts replacement saying it takes 2 hours by professional mechanic, which if you buy parts from Amazon and DIY it only costs $30 and 10 minutes work. I repeat: don’t go to Canadian Tire for car inspection!!!”
“This Company , I would like to Say the Triangle 🔺️ Points Card is horrible for example we only have $11 & bought in less than a yr , BBQ $700 , Lawn mower $500
Storage etc $900 .
I'm saying they need to find a better way to do so . Plus if you decide on a job here you will not be told whether it's seasonal or not . They may hire you FT & then month or so later Good Bye without you knowing. So honestly people decision making for the company you want to apply ask questions before.”
“I shop at Canadian Tire quite often. And I like shopping there. But this time it backfired on me. I bought a couple of items, one of them a Spotshot Aerosol I usually buy this item in a regular spray bottle, but this time I thought I would buy an aerosol . Used it the next day and was happy with it, until it stopped. There was no way I could get it to spray again. So, no problem I will return it and get another and continue on with my cleaning. But...no refund. I had used more than half of the spray and Candian Tire does not give a refund. I feel that that was bad customer service.”
“Worst customer service staff at Meadowvale Town Centre. Forced me to return item purchased within one week with original receipt to the store where it was purchased. Never will go back to this store due to their poor customer service. Canadian tire corporate should do more mystery shop for their level of customer service.”
“Great variety of goods and good prices, however your floor helpers don’t know anything about your products and are difficult to understand. I don’t even ask for help anymore. What’s with this???”
“Today, August 11, 2024, I was helped by Chelsea in the Mission Canadian Tire Store. Chelsea went over and above to assist me with a defective Bestway Flowclear #58390 pool filter that had caught fire beside my pool. I had purchased the pump under a year ago from her store with cash and no longer had the receipt. I was very fortunate I was home when the product failed as the fire was hard to extinguish(electrical) and would surely have melted the pool causing a catastrophic flooding into the downstairs tenants suite and my backyard. There is a one year warrantee but I did not have documentation. My word was taken as truth and Chelsea replaced my pump. Thank you. 5 stars.”
“Canadian Tire is one of my all time favorite stores and I probably shop here about twice a week if not more. I also love their triangle master card and all of the perks that it comes with.
Unfortunately on 07/16/2024 I purchased the for living osculating fan. During assembly the inside of my hand was cut and I required five stitches. Not fun.
I was cut in the metal piece that goes into another part of the fan. There was a jagged piece at the end of the pole.
I am hoping to let others know to please be careful!! It's been two weeks today and my hand is still sore and I am still unable to use it normally. Cut was very deep.
I tried to upload a picture of my hand but it didn't allow me .
Be careful people if you buy this fan !!”
“It’s really not the first time. I’ve been to Canadian tire Aurora Ontario a few times to buy things. One was a big purchase. We wanted to buy patio furniture for about two grand, three grand. But no one was around to help. I roamed around and found somebody and they couldn’t give me the dimensions or they only had one set, which is the one I wanted. But was in a box and he couldn’t give me any information so I walked away. Now I’m here another time, I was just looking for laundry baskets that collapsed which they’re sold out, but told, I would get them tomorrow. And then I continued on to purchase balloons that were not cheap plus other ones for a birthday party tonight. And I had to walk up with all my purchases that I did have to the service desk and asked if they would please page someone to that area for me and then I walked back over to the area and no one came. So I just left all my purchases that I wanted down on the counter and walked away. I love Canadian tire I love buying Canadian but lots of staff. We’re walking by me and not even asking if I need help. Perhaps some better training is needed for this store.”
“There online purchases ,confirmation amd pick up has been a nightmare hence I will not shop online with them. They have reorganized their store and it is disorganized”
“It appears there is no follow-up for these reviews. If Canadian Tire values customer service, they should address my concerns here.
I brought my car in for a minor electrical problem and was charged a two-hour diagnostic fee, despite the technicians being unable to identify the issue. I was advised to visit the dealer for diagnosis. I still don't understand why I was charged for diagnostics that provided no results. This needs clarification.
After picking up my car, several new warning lights appeared on the dashboard, indicating that the technicians caused additional issues while attempting to diagnose the original problem. The service manager and his team were unprofessional, rude, and uncooperative.
If you want to waste your money, risk further damage to your car, and be treated disrespectfully, this is the place to go.
It appears there is no follow-up for these reviews. If Canadian Tire values customer service, they should address my concerns here.
I brought my car in, for a minor electrical problem and was charged a two-hour diagnostic fee, despite the technicians being unable to identify the issue. I was advised to visit the dealer for a more accurate diagnosis. I still don't understand why I was charged for diagnostics that provided no results. This needs clarification.
After picking up my car, several new warning lights appeared on the dashboard, indicating that the technicians caused additional issues while attempting unprofessionally (messing up my entire electric system) to diagnose, assuming they would get lucky, because the lack the knowledge to deal with original problem professionally. The service manager and his team were unprofessional, rude, and uncooperative.
It appears there is no follow-up for these reviews. If Canadian Tire values customer service, they should address my concerns here.
I brought my car in for a minor electrical problem and was charged a two-hour diagnostic fee, despite the technicians being unable to identify the issue. I was advised to visit the dealer for a more accurate diagnosis. I still don't understand why I was charged for diagnostics that provided no results. This needs clarification.
After picking up my car, several new warning lights appeared on the dashboard, indicating that the technicians caused additional issues while attempting to diagnose the original problem. The service manager and his team were unprofessional, rude, and uncooperative.
If you want to waste your money, risk further damage to your car, and be treated disrespectfully, this is the place to go.”
“Worst store to deal with. When buying anything from Canadian Tire, the staff is taught to greet you. If for any case you have to return anything, FORGET IT.. YOU WILL BE TREATED AS "SHIT"”
“I took my old car in for new tires and was a bit disappointed they couldn't do a wheel alignment on my project car , but the guy at the service station here explained why & I was able to get the issue fixed the very next day.
After 23 years of service the rear spring had broken. Anyways it was understandable that things wear out. Anyways I got it fixed the very next day and we were able to get the alignment .”
“Sadly disappointed with my visit today.
Went to purchase 30 bags of dirt along with Paint and Stain for my deck.
I had a GF with me who has a physical handicap and speech problem and the Paint Associate was far from welcoming should I say. Did quite know how to help. So another Paint Associate came to help me with my paint/stain request but was not even remotely interested in assisting me. My original stain was from Home Depot who always match colours. Which I acknowledged but was told they could match.
Ended up like too much work so. Sadly left disappointed at the lack of any assistance and went to Home Depot.
Thank you Home Depot. Should have went there in the beginning.”
“The Franchise in Rouyin Noranda Is terrible. I blew a tire on Canada day in Northern Quebec, limped car to Noranda, found 5 tires my size at CT. I'm guessing garage manager refused to sell me the tire on sale, she refused to break a set of 4 that were on sale. She instead told me my only choice was a tire 3X the cost and 6 yrs old... I offered to buy 2 tires which still woulda been cheaper. Also too busy to take 10 minutes to mount on rim, Kal Tire took the time to get my tire on and back home 8 hours away. Now my GF woulda caved to her pressured sales tactics and bought 4 tires..
Worse service ever, what happened if it was warranty? Would she sold me a tire? Is it simple discrimination cause I'm English and out of province... Is it cause I'm a man stranded and her frail ego needs the power trip or was I just being gouged and screw the stranded customer...
So yes complaints filed to head office, lawyer is going to be involved. I've worked in a Garage at the desk, we go out of our way for people who are stranded..Nice Canada Day festivities...
This will be followed up , I'm disgusted with thst women and her attitude. Even after filing the 1st complaint the store owner still couldn't reach out. So another complaint filed and they offered to cover the Kal Tire bill.
I would like to Thank Kal Tire for getting me in and installing a tire they didn't sell...very classy and professional..”
“The online ordering site is FRUSTRATING. Compared with other stores (Grocery booking appointments,for example) the site is IMPOSSIBLE to negotiate.I tried TWICE to PAY for purchases. Yesterday over $200.00.I then remembered that this had happened to me in the past.
According to the payment page My credit card information was entered correctly, my address was correct. Hit PAY NOW and the site was never reached,with the attempt circling round and round for over a MINUTE trying to open. Canadian Tire lost a sale.I was frustrated because their prices are lower than other stores for the same items. I even checked my internet connection.”
