bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. Carried out the installation very efficiently. Installation engineer very personable and talked me through how to use it.”

Helpful Report

(Scott R.) - Posted 6 years ago

“The electrician came very promptly, was very amenable and helpful regarding routing of cable etc. His work was neat and tidy, and gave some useful advice.”

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(Alan C.) - Posted 6 years ago

“The service I have received has been excellent and very friendly.”

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(Alan R.) - Posted 6 years ago

“After a shaky start with BMW your team made things happen and your installer Ilyas Kamar did a great job Thanks Kind regards Chris”

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(Kamar I) - Posted 6 years ago

“good quality”

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(Matthew H) - Posted 6 years ago

“Installation was efficient, but experience spoiled by unexpected charge for garage board”

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(Pete M.) - Posted 6 years ago

“I will be getting a EV soon and applied for a charger with CM. The process was swift including instructions on how to receive the OLEV grant and what informations I needed to send. Electrician came on time but due to the layout of the house the installation needed a slight modification. In the end the installation was successful”

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(Mike K) - Posted 6 years ago

“Very efficient”

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(Matthew H) - Posted 6 years ago

“I was very happy with the service that we received from the engineer, Jean-Billy Simba who came to complete our installation. I received a text that morning before he arrived to let me know he would be arriving by 8am and he arrived in good time to start work by 8. He discussed with me the positioning that would be best for my needs of the charging unit and got to work straight away. The wiring had to go around the outside of the house and into the garage and he did a great, neat job of the installation of the charging unit and in positioning the wiring so that it is barely noticeable. In addition he was polite and courteous and worked with minimum disruption to me and my daughter who were both at home and carefully explained to me how the unit works and the attached paperwork once he had completed the job. I feel that the service I received for the installation was excellent, thank you.”

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(Jean BIlly S.) - Posted 6 years ago

“Very Happy with the service I received from Chargemaster. The Chap who installed my charger was excellent- very pleasant and very clean and tidy.”

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(Pete M.) - Posted 6 years ago

“Quick efficient installation everything completed as promised”

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(Scott R.) - Posted 6 years ago

“1. We sent pictures of the fusebox and arranged a fitting date 2 weeks later. On the day of the fitting you rang to say that you had looked at the picture and the fusebox needed extra work and so the charger couldn't be fitted. We had both arranged to be off work that day! Why didn't you look at the picture 2 weeks earlier?? 2. You asked us to contact the electrical supplier to do the fusebox work. It took 10 days to get through and they then said any electrician could do it.We then needed to find an electrician available to do the work. 3. Our electrician said that what you had recommended was wrong and spoke to your electrician and agreed a different alteration. 4. After almost 2 months the charge point was finally fitted - your electrician was fine. In the meantime we were being pressurised by the car showroom to take delivery of the car. Your office is completely disorganised and its a wonder anyone gets their charge point fitted.”

Helpful Report

(Allan N) - Posted 6 years ago

“the installer was very helpful, considered the look of my house and how best to minimise the impact to my house.”

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(Dan G.) - Posted 6 years ago

“Installed my charger with little fuss and a lot of expertise”

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(Marcus G.) - Posted 6 years ago

“Efficient service, well liked operator”

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(Kamar I) - Posted 6 years ago

“Knowledgeable engineer.”

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(Carl L.) - Posted 6 years ago

“Polite, punctual, predictable and polished. Thanks”

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(Dan G.) - Posted 6 years ago

“Nice polite people, easy to understand and very helpful”

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(Allan N) - Posted 6 years ago

“Taylor was very helpful in run up, answering all my questions and the engineer on the day was also very thorough and quick. I was very pleased with the finished job. Very neat.”

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(Neil E.) - Posted 6 years ago

“It took over 3 weeks for them to change contact me to arrange an appointment”

Helpful Report

(Fiaz A.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews