bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with everything except the wait time for the installation. The engineer who fitted the charger was most pleasant, courteous and efficient. The telephone and email contacts were conducted professionally.”

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Posted 5 years ago

“Very happy with the charging point - smooth installation and working as expected. Lead time better than other providers.”

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Posted 5 years ago

“It took longer than I had expected for the charge master to be installed. Charging could not be easier and I am very happy with it.”

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Posted 5 years ago

“very good, thank you”

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Posted 5 years ago

“Very efficient and professional service”

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Posted 5 years ago

“Excellent install service and prompt service when an error was found with the unit. Great service”

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Posted 5 years ago

“The whole installation process went smoothly, although the time taken to gather the required information was rather long, so I had the car for a few weeks with only a 13 amp supply.”

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Posted 5 years ago

“Arrived on time Lee is a thorough professional Explained everything very well”

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Posted 5 years ago

“Nice neat box. Turned up on time and installed with efficiency. Investigated a couple of alternatives initially, who were far less professional. Happy so far.”

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Posted 5 years ago

“The application process was fine, quite a few forms to be completed and evidence to be provided albeit I guess this is driven by government requirements for the grants. The installer (Leon) was fantastic. He did everything he could to avoid having to put wiring through the house and managed to wire the unit straight into the exterior meter board saving messy wiring and holes in walls. A very neat job so very grateful to Leon.”

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Posted 5 years ago

“Some Challenges initially getting info on charger and installation. Installation engineer great, but now where in technical info for customers was it mentioned about earth grounding rods and how it would eventually look! Engineer did best in difficult circumstances. Charging point works well though. After installation, difficulties trying to find how to register charger for data viewing - no info or contact to help.”

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Posted 5 years ago

“Excellent customer service, survey and installation. Process needs to be quicker.”

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Posted 5 years ago

“Gentleman was lovely, attended property for a long time to install, was organised, cleaned up after himself and was very polite. Charger looks great and a really neat job.”

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Posted 5 years ago

“Dan was a really pleasant man to deal with”

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Posted 5 years ago

“The level of workmanship and care shown by the technician was very good indeed. He took time ensure a neat installation, one that met the latest electrical requirements with regards to earthing which has changed since our home was rewired.”

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Posted 5 years ago

“Mr Neil Emmons came to install the equipment at pm. He was very pleasant, professional and committed person. He did an excellent job. With my experience with Chargemaster I found all th advisers very helpful. Khadiza and Donna were very professional on the phone.”

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Posted 5 years ago

“The agent who was overseeing the work left the company. I was not told so there was a long delay in getting g the work done. The replacement had to get up to speed and did ok. The electrician who did the work was great. However, more than two weeks after work completed I still don’t have all the required paperwork so that I can claim back part of the cost via grant. Individuals seem pleasant but procedures need reviewing. Also, have tried to set up instant polar account. Tricky. No real support. Not yet activated though monies shown as “pending” on my credit card.”

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Posted 5 years ago

“We found the installation engineer extremely helpful and his work was excellent”

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Posted 5 years ago

“Neat efficient install”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,413 reviews