Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,455 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

Write Your review

Tell us how Currys made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a JVC TV as Christmas present a small arc appeared in in the top left hand corner after 5 weeks. It had passed the 30 days so it was taken for repair but has come back with no picture now so now have to buy new TV, Will never purchase from them again”

Helpful Report

Posted 6 years ago

“Bought a logik fridge 18 months ago, and logik washing machine a few weeks ago. Everything good so far,including delivery service. Noel. (Ireland)”

Helpful Report

Posted 6 years ago

“excellent product and service-prompt delivery”

Helpful Report

Posted 6 years ago

“We were looking for a washing machine at good price. We found Curry's website quickly online and easily selected the washing machine that suited our needs and budget. Once reserved online we went along to the local store, paid, and collected the washing machine. Easy :)”

Helpful Report

Posted 6 years ago

“Avoid Currys. I ordered a machine from Currys and paid for them to deliver it, take out the old one and install it. They couldn't take out the old one and it took nearly 3 months for them to take away the new machine they hadn't installed and a further 3 weeks to issue a refund. After many phone-calls they offered a "goodwill" payment of £20 but two weeks later there's no sign of it and they haven't responded to recent emails. They are useless to the point of immoral.”

Helpful Report

Posted 6 years ago

“Terrible after sales, cosmetically damaged appliance delivered which I had to spend hours over several days on the phone trying to get a replacement, only after demanding a refund did they start making calls to the manufacturer on my behalf. Apparently I had to have an uplift number from Rangemaster before Currys could do anything. Never called back. I have ended up getting one elsewhere and am now awaiting a refund/collection.”

Helpful Report

Posted 6 years ago

“Awful customer service, staff completely ignore you and when they do pay you attention some of them are surly and incompetent.”

Helpful Report

Posted 6 years ago

“My son purchased a TV, fridge freezer and washing machine to go in his new flat, was told it would be delivered Monday 5th Feb, then gets call saying truck broke down and cannot deliver until the following Monday. This is no way to run a business and the diabolical way you treat customers”

Helpful Report

Posted 6 years ago

“sales Person had very good knowledge of item i wanted to purchse”

Helpful Report

Posted 6 years ago

“good telephone customer service, good advice, great prices.”

Helpful Report

Posted 6 years ago

“staff disinterested and no product knowledge went elsewhere to buy what I needed”

Helpful Report

Posted 7 years ago

“We brought a laptop, lots of staff available, very informative, helpful very quick transaction”

Helpful Report

Posted 7 years ago

“Brilliant service”

Helpful Report

Posted 7 years ago

“Delivered on time”

Helpful Report

Posted 7 years ago

“Attempted to buy Lenovo Tablet at Cribbs Causeway Branch. 1st assistant excellent and informative, having made decision to buy returned to section, where original assistant was serving another customer. Asked if help required to be told would be added to queue. Will use different branch in future”

Helpful Report

Posted 7 years ago

“Know how collected my tv as it kept turning off and wouldn't connect to my internet. 5 days later they return a lg tv and stand thats not mine!!!! Send it back 10 days i get told were write off your tv and send you a voucher for a new one. Another 4 days without a tv they turn around and say we fixed your tv in the 5 day period were now sending your tv back to you at the end of the week!!!! No manger can be contacted or a phone call back!!! My family "3 kids" have not had a tv for 2 weeks for you to tell me your sending it back!!!!!! Never ever use know how!!!!!!!!!!!”

Helpful Report

Posted 7 years ago

“We brought a tv 2 years ago and paid extra for the extended warrenty, the other week the tv kept turning off and on continually so we rang Currys up.team knowhow collected the tv and fixed the fault and sent the tv back when it arrived the delivery men opened it and it was completely smashed it had been done in the warehouse! it's been a nightmare getting any information we've even been in to the store twice. a couple of days ago we had a email to say the tv had been fixed and a date it would be back. it's so far been 17 days without a tv and then we be left with a tv that I can only describe has reconditioned, if we wanted a reconditioned tv we could have brought one second hand for less than half the price! also customer service is shocking!”

Helpful Report

Posted 7 years ago

“I ordered a Washing Machine on 6/11, put up with 3 failed deliveries, average 40 minutes wait for each call to @Teamknowhow & they don’t call you back even when they assure you that they will. In frustration I visited the stores on 2/12, cancelled my order and was promised compensation, none recd. Another customer was there too with a similar complaint to mine. No compensation received yet. I lost 3 half days of my annual leave and was without a washing machine during Xmas. I will never use Currys again. In contrast my experience with OA was exemplary. It's the first time I have used them and it won't be the last. They delivered and installed my washing machine exactly as per order and sent me accurate and regular notification texts. Great service.”

Helpful Report

Posted 7 years ago

“I ordered an oven from Currys on 29/12/2017. The money went off my credit card the same day. I received a text on 16/01/2018 to say the oven would be delivered within the next three days. When the oven didn't arrive I tried to track it but it seemed my customer reference number didn't have the required number of numbers. I called the customer helpline (which also didn't recognise my reference number). When I finally managed to get passed the automated reply, it rang for so long, I gave up. I emailed customer service and got a reply five days later to say the oven was out of stock and they didn't have an availability date. I have asked for a full refund. To add insult to injury I received an email the following day asking me to rate the product!!”

Helpful Report

Posted 7 years ago

“Do not buy from currys.. they delivered a fridge.. smashed my stairs, walls, banisters,window sil, wripped wallpaper, damaged threshold, and damages the fridge,, Since then 4 crews have refused to remove the fridge from my house.. customer service advisors are rude/defensive and give false promises that never come true.. there is simply no help or suport Ive been a month so far, without a usable fridge, they have my money, im constatly chasing them with no resolve.. And they regused me speaking to a manager and refused me access to the claim team..”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,455 reviews