“
Never in my life I was so disappointed with Debenhams, they literally sold me used boots with multiple wearing marks, scratches, dirty inside and out, customer service extremely poor absolutely useless ignoring my emails doesn’t take responsibility. Shame on you, you are disgusting.
”
- Geid
“
Made 2 orders in October . Returned most of the items . Had an email to say goods received and refund on the way.. nothing ! It's been a month now . Can't get hold of anyone. Email and what's app service is diabolical. Paypal are now involved. I will be going to small claims court if no refund received soon
”
- ""
“
In my opinion customer service is terrible! Don't respond to vour email. they just ask me once to send the proof of return. I sent them the proof from royal mail but they didn't respond back, it's been 4 weeks and they didn't answer to my email and I didn't get the money back, but they received my dress!
My advice: read the reviews and avoid Debenhams!!!
I will never use Debenhams ever again!
”
- Gabriela P
