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Ordered 2 dresses,in different sizes,on separated days.Decided to return both.I have the 2 separate tracking numbers,screenshot of confirmation from the courier that they have been returned,but still no refund.Email sent to them every day now and still no reply or refund.Wsh I had read the reviews on them before I ordered online.Im down nearly £80.Better service from shein.Will not use or buy from them ever again.
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- Anonymous
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I do not understand why Debenhams would promote company that clearly doesn’t provide a good customer service.
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- Anonymous
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One star is too much, very poor customer service, ok when you order something but god help you if you have any problems with your order! Waiting for a response from emails, you have no chance. Will never order from them again, they will not last long if they treat customers this way!
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- Anonymous
