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Bought a pair of shoes and returned them on 3 February. Was told the refund 'could take 3-5 weeks!!! Absolutely shocking banking practice and custom service. The money left my bank instantly and there is absolutely no reason they cannot complete the refund in a few days at most. Will never buy anything from this website again
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- Jeff D
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I am writing this to express my profound dissatisfaction with the handling of my recent order (DUX038273702) and the subsequent interactions with your customer service representatives.
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- Ben A
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More hassle than it's worth! The shop has gone bust, i wouldn't be surprised if online does too with such poor customers service.
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- Cherie Buck
