“
There are countless complaints online from other customers in the exact same position, and yet they do nothing to resolve it or improve their processes or take the scam company off their trade partners list!
To make matters worse, their customer service is dreadful.
”
- Kasia Pielorz
“
I contacted customer service straight away to ask whether the missing 2 items were being sent separately.
”
- Nicola
“
A broken product was delivered on 12 December and the lack of any customer service means it has still not been picked up, 26 days later. Their returns process only uses bots who haven’t managed to respond to me in the 2 day time frame at any point. I want a refund!
”
- Caroline D
