“
The items arrived with missing pieces, and trying to contact customer service has been a nightmare.
”
- Fabi
“
Poor customer service, very hard to contact. Take forever to process refunds
”
- Thornton
“
Returned a dress. They received the dress back on 8 may. The refund was processed on 13 may and 10 days later it's still 'working it's way through the system'. Customer service is non-existent: message them on WhatsApp and you just get AI generated messages. Email them and they don't reply. Avoid at all cost!
”
- Anonymous
