“
Debenhams service is appalling.
”
- Jacqui
“
Absolutely awful customer service. All responses were scripted and generic, with absolutely no details on the status of my refund which has been outstanding for a month. The ‘View and Track’ function on the website doesn’t give real time updates either, with my order not even showing as have been delivered yet alone returned. Will avoid buying anything in the future as the return process is awful.
”
- Anonymous
“
Ordered 2 dresses,in different sizes,on separated days.Decided to return both.I have the 2 separate tracking numbers,screenshot of confirmation from the courier that they have been returned,but still no refund.Email sent to them every day now and still no reply or refund.Wsh I had read the reviews on them before I ordered online.Im down nearly £80.Better service from shein.Will not use or buy from them ever again.
”
- Anonymous
