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Debenhams Reviews

2.6 Rating 1,734 Reviews
40 %
of reviewers recommend Debenhams
Company Reviews Questions Metrics

Popular Questions:

Delivery

How does Debenhams deliver? How long does Debenhams take to deliver? Does Debenhams deliver on time? How is accuracy and good condition of items delivered by Debenhams?

Returns

How is Debenhams returns process?

Customer Service

How can I contact Debenhams? How quickly does Debenhams resolve customer queries?
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 75% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
Helpful Report
(3 weeks ago)
C-

Customer Service - Average

57.45%
Industry Average
“ Shocking service, 3 weeks and still no refund ”
- Anonymous
“ This is beyond frustrating, the most appalling customer service I have ever encountered. ”
- Anonymous
“ I wish I could give 0 zero stars. They sent the wrong item and chasing a refund has been a nightmare. Atrocious customer service and they are scamming customers by not issuing FULL refunds for faulty items. ”
- ""
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