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Debenhams Reviews

2.9 Rating 1,460 Reviews
47 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
(5 days ago)
Greater than 54% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
(5 days ago)
48.36%
Industry Average
More hassle than it's worth! The shop has gone bust, i wouldn't be surprised if online does too with such poor customers service.
- Cherie Buck
They never delivered my product and have kept my money. I am still trying to get a refund for product I paid for but I am losing hope. How this is even legal? The customer service is useless and a bit of a joke. The number of people with similar issues is massive. How Debenhams is getting away with this? AVOID AT ALL COST
- Anonymous
When I contacted customer service, they claimed there was a pricing error and therefore refused to honor the advertised price.
- Anonymous