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They never delivered my product and have kept my money. I am still trying to get a refund for product I paid for but I am losing hope. How this is even legal? The customer service is useless and a bit of a joke. The number of people with similar issues is massive. How Debenhams is getting away with this? AVOID AT ALL COST
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- Anonymous
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When I contacted customer service, they claimed there was a pricing error and therefore refused to honor the advertised price.
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- Anonymous
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AVOID. Their customer service is appalling, I now think I’m part of a practical joke where the team are just sending the most infuriating emails as entertainment. Took over a month to get 6 refunds. I was charged £5.97 for a return which wasn’t made clear when I made the ‘free return’ labels. Will never order from them again and will warn everyone I can to stay away. Better service and quality products elsewhere for sure!
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- Anonymous
