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Debenhams Reviews

2.6 Rating 1,721 Reviews
40 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
(3 weeks ago)
Greater than 70% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
(3 weeks ago)
C-
57.76%
Industry Average
The absolute worst level of customer service . Its so bad its almost funny Whoever runs this company needs to be aware you clearly are no good at this and should find another profession Your customer service is by far the worst I have ever experienced and you should be ashamed you have allowed this to happen to a National Institiution
- Nick Walke
Very disappointed with the customer service and returns process.
- Anonymous
When I tried to return the item, customer service was unhelpful and I was unable to get proper assistance.
- Anonymous