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Debenhams Reviews

2.7 Rating 1,673 Reviews
41 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
(3 weeks ago)
Greater than 73% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
(3 weeks ago)
D
52.94%
Industry Average
Rubbish service - CHASING AND CHASING I am still waiting a refined that should’ve arrived a month ago.
- Anonymous
I was unable to intercept the delivery, within hours of making the order, the order took ages to be refunded - and the part of the order paid by gift card has still not been refunded a month later - awful - i mean AWFUL, cummunication - no call centre, long delays in getting an e mail reply - and robotic replies - what a rubbish service....
- Anonymous
Totally wish I had avoided them and didn't realise how poor the customer service and quality of goods are.
- Peed off.