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I placed an order 2/12/25 with Express Delivery within 2 working days, 11 days later and it has still not arrived. I have been in contact with customer service via messenger numerous times and received the same response asking me to wait. No escalation of the complaint, no resolution offered. I will not be buying anything from Debenhams again.
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- Cath
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APPALING!! NOT A NAME TO TRUST ANYMORE
Appalling! NOT NOT a name to trust NOT ANYMORE ordered well in time for their promised christmas delivery and guess what IT NEVER ARRIVED customer service impossible to contact whattsapp forbidden. messenger app no contact.Like many others its now christmas eve too late to buy replacement present totally spoilt christmas down to Debenhams
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- Shannon
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Complete scam. Ordered online 3 weeks ago, under a 3-5 day delivery. still not received my order, or an update. have emailed to cancel my order and had no acknowledgement or refund. Is Phillip Green still involved in this company as that would explain the shoddy service and complete Rip Off
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- Anonymous
