“
Truly awful customer service.
”
- Anonymous
“
Shocking experience in furnishing our first house with DFS, we were giving wrong delivery dates , poor contact with the customer service team , reports raised and they never followed up .
”
- Anonymous
“
Went to DFS Shrewsbury as we have been a loyal customer for many years
Saw Helen and processed the order for a sofa and footstool and then be told there would be a extra £129 delivery charge and we live one mile away. She said I'll speak with the manager and get it wavered but came back and said he wouldn't do anything
He didn't have the manners to come over and explain. Poor poor service and we left unimpressed and didn't place the order
”
- Simon Charles
