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DFS Reviews

1.3 Rating 848 Reviews
6 %
of reviewers recommend DFS
Company Reviews Questions Metrics

Popular Questions:

Delivery

How does DFS deliver? How long does DFS take to deliver? Does DFS deliver on time? How is accuracy and good condition of items delivered by DFS?

Returns

How is DFS returns process?

Customer Service

How can I contact DFS? How quickly does DFS resolve customer queries?
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How quickly does DFS resolve customer queries?
Helpful Report
(2 weeks ago)
Greater than 78% of reviewers feedback is DFS takes over a week to resolve customer queries.
Helpful Report
(2 weeks ago)
C-

Customer Service - Average

59.52%
Industry Average
“ Poor customer service throughout. ”
- Farhan Khatri
“ Terrible customer service and clueless staff. ”
- Anonymous
“ You talk to a million different customer service reps, none of whom seem to know what's going on and no one can tell me what happens if my sofa will never function as it's intended - but out of pocket. ”
- Bee
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