DHgate.com Reviews

1.4 Rating 983 Reviews

8 %

of reviewers recommend DHgate.com

Company Reviews

Questions

Metrics

1.4

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DHgate.com deliver?

Helpful Report

(1 month ago)

DHgate.com delivers items by Postal Service and Courier.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ 3 out of 3 very happy Delivery date correct, quality very good for the price. Read the reviews!!! It pays to pay a bit more. ”

- Anonymous

“ Also sellers don't get funded from your purchase for 4 months, so open dispute as soon as expected delivery day is reached if you don't get your product. ”

- Robin

“ Everything has been excellent quality, from tops to watches, delivery takes a while but it's coming from China, I can really recommend ”

- Norman Campbell

DHgate.com Reviews

Delivery - Fast