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Easirent Reviews

1.3 Rating 1,100 Reviews
7 %
of reviewers recommend Easirent
1.3
Based on 1,100 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Easirent 1 star review on 6th January 2025
Grant What
Easirent 1 star review on 15th December 2024
Judy Freeman
Easirent 1 star review on 21st January 2022
Anonymous
Easirent 1 star review on 27th October 2021
Anonymous
Easirent 1 star review on 8th August 2021
Ben McF
Easirent 1 star review on 16th July 2021
Anonymous
Easirent 1 star review on 22nd May 2021
Scott Gibson
17
Anonymous
Anonymous  // 01/01/2019
A main battery is the primary Easirent 𝗖𝘂𝘀𝘁𝗢𝗠'𝗘𝗥- 𝗦𝗘𝗥𝗩𝗜𝗖𝗲' +𝟭 (𝟴𝗢𝟱)- 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Easirent 𝗣'𝗛𝗢𝗡'𝗘' ;𝗡𝗨𝗠 𝗕𝗘𝗥' (𝟴𝗢𝟱)- 𝟰𝟭𝗢- 𝟱𝟲𝗢𝗢 weapon or group of weapons around which a warship is designed. As such, a main battery was historically a naval gun or group of guns used in volleys, as in the broadsides of cannon on a ship of the line. Later, this came to be turreted groups of similar large-caliber naval rifles. With the evolution of technology the term has come to encompass guided missiles and torpedoes as a warship's principal offensive weaponry, deployed both on surface ships and submarines.
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Posted 2 months ago
If there were no stars I would choose that rating!!! First of all you need to take 2 buses to reach them because they are not at the Rental cars site at DFW, TX. Then we had to wait 3 hours because they were swamped, only 2 people working very slowly and had no cars available..... When we finally got the car, they informed us that we needed to give them proof of insurance or pay for their insurance. Nobody told us this so we had to fork out $300 and more on top of the rental cost. It was a nightmare and very expensive. People were cancelling their rental but we prepaid so we were stuck. NEVER AGAIN.
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Posted 2 months ago
I only gave 1 star ⭐️ so I am able to write this review but the company doesn’t deserve my star ⭐️ at all. On my visit 10/12/24 I had a terrible experience with this company Easirent. First, it took so long for the shuttle to arrive and then drive us to the site. Secondly, walked into the office and the staff are talking over and against each with loud voices while attending to customers so unprofessional and disrespectful. Customers were not attended to promptly causing longer wait for us again after long wait at the airport for the shuttle. I realized immediately that we were at the wrong place and things were not going to go smoothly just by seeing how other customers were being treated. Now is my time, the staff told me to hold because she was taking care of her son who she brought to work since she’s couldn’t find or afford a child care. No problem because I understand our children comes first but then I asked myself why are they acting unprofessional and not polite towards customers while this child is there? To say the least, they were going to over charge us more than what was reserved. They tried hard to add insurance but we called our insurance agent, so no luck for them. Wanted to change our $200 deposit to $500 because I was using a different cc from the one I used to reserve it, decided to want charge me for the days price because the reserved price wasn’t guaranteed. I this point I had enough so I asked for a manager and the same rep Christine attending to me turned around and said hello meet the manager but said another name. I told her she was really messed up in her head and that she needed help to fix her mind. Now I was pretty done with them. I canceled and told them all F..K U and walked out of the smelly office. Lucky for us, we ended spending less than we would have spent at the normal price and even spent way more if we had allowed them to over charge us as they intended. We realized, we didn’t even need a car because we were near to every place from our resort, shuttle was available throughout the day into the night and only had to use cab 4 times from & back to the airport is 2 and from & back resort visiting a very nice fun show & club. The total cost was under a $100 with lots of peace of mind. I will never cross paths with this company again ever and I will never recommend them to anyone. Warning ⛔️ stay away from EASIRENT…
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Posted 2 months ago
It is unbelievable! I rented a car through priceline with easyrent in Texas. I picked up the car on 13 September 2024 drove the car to the wedding venue and back to easyrent location close to Austin-Bergstrom International Airport on 15 Sept. 2024. The lady that inspected the car told me everything is fine. Good job! There was no damage. Everything is fine. To my surprise, I received a claim today 31/10/2024 in the amount of $5,659.44 with a list of Phisical damages. This is outrageous! I wonder how many victims of easyrent out there. Please do not rent from Easyrent. I will definitely fight this.
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Posted 2 months ago
I recently had a reservation for a vehicle. I waited for nearly 45 minutes for the shuttle they claim comes every 15 minutes. I called the office three times to maked sure they had a shuttle service. They never answered. The shuttle finally arrived and w ewouldn't all fit in the shuttle. We had a gentleman standing in the van. This was a shuttle van it was a regular van without any space to stand. I arrived at the location, signed in and waited and waited and waited. The process was so slow I only saw three people get a car. Others were calling insurance companies to make sure they had coverage. After about 45 minutes the group of us was told they had no more cars. The gal at the desk said they had 30-40 more reservations than they had cars. They told me to call Expedia (I should not have booked and pre-paid) to get a refund so I did. I was on hold with Expedia for 35 minutes while they tried to call Easirent to confirm they had no vehicles. Easirent never answered the phone. Expedia won't refund my money because Easirent claims I was a no-show. Easirent has not reesponded to my emails. Stay away from this company or unfortunately you may lose your money.
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Posted 2 months ago
No car available, despite having a reservation X3MONTHS. We found out the place had 40 reservations but only 20 cars available. Plus, only 2 very rude staff members for a lobby full of people. HORRIBLE SERVICES, NO SHUTTLE DO NOT BOOK THROUGH EASIRENT!!!!
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Posted 2 months ago
Jose. That customer service representative is what made me happy about Easirent. At first. He worked with me extremely well, gave me a car above and beyond any kind of car I would've even dreamed of asking for, broke down the options for payment so I could know clearly and decide which way to go. Wonderful individual, if you go to Easirent in Fort Lauderdale, ask for Jose! I have nothing but great things to say about him, and a couple of guys who helped me with my car when I picked it up and when I dropped it off. However, I was a bit scared after some woman in front of me in line and her father were complaining about a $600 charge to their card they weren't supposed to have. It made me start reading the reviews and scared me more. And sure enough, they tried to hit me with a fine for almost a $100 for Florida Turnpike toll frees that amounted to $5.00. I should've made them eat that cost for such egregious behavior, but I sent them a money order for the toll fees and fixed the situation with my bank. Easirent better not try to harass me with me giving my email for this review!
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Posted 2 months ago
The invitation was in Las Vegas. A very bad company with bad service and an apparently cheap price, but when you arrive they "push" you for insurance with all kinds of claims. run away from them!!!
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Posted 2 months ago
I rented an SUV through the Uber app but was given a base car at the same price, without any explanation or price adjustment. Upon arrival, I waited in line for 15 minutes only to be told to complete registration through the app. This could have been communicated to everyone entering the location or even on the shuttle to save time and avoid unnecessary delays. After returning the car, I realized I had left my coat inside. Despite being told they would call me if it turned up, there’s a lack of process for handling lost items. The vehicle goes directly to a detailer, and any items left behind should be promptly collected and secured. Unfortunately, it seems like belongings are simply “finders keepers” unless staff make an extra effort—something that seriously impacts customer experience. The entire rental process was poorly handled from start to finish. Customer support has yet to follow up on my issue, reinforcing my suspicion that any requests for assistance fall into a “black hole.” If Easirent genuinely cares about addressing these problems, my contact information is available in the booking history from last Wednesday to Thursday. To future customers: I used Easirent only as a last resort, and I regret it. If you’re considering Easirent, be prepared for subpar service and no assurance that your experience will be taken seriously.
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Posted 2 months ago
They are the worst, they require you to insure the vehicle with your own insurance, advertise they're part of the airport system but have a shuttle that takes you on a 20min trip. Reserved an suv and they gave us a Malibu. Service provider was very combative the entire time. Worst experience ever
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Posted 2 months ago
They were a third party through American Airlines. They took my miles immediately. When I had to cancel my trip, I could not reach the agency other than through another third party. Finally, I was sent an email saying they stood by their policy and would not refund my mileage. If you have another option don't use Easement even if you have to pay more. Read the reviews and beware. The buying process is seamless, but the service is horrible.
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Posted 2 months ago
Excellent price and friendly service I'm seeing a lot of low rated reviews but my wife and I had an excellent experience with them. We needed an automobile while in Salt Lake City, Utah. The cost was 50% less than the competitors! It isn't as streamlined as some of the other companies but basically someone picked us up at the airport in a reasonable fashion and dropped us off at the office. The check in took longer than most other establishments but the line wasn't long and we got a very nice automobile which was clean and drove well. There aren't alot of bells and whistles with this company but I'm willing to pay over 50% less to maybe wait a little longer to get the car. The car return was effortless and there was a shuttle that just drove in to take us back to the airport. All the staff were very polite and nice both getting the car and returning it. It's not the gold treatment but you also aren't paying gold prices to get a very nice ride. The Shirley's
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Posted 2 months ago
I had the worst experience arrived in Las Vegas went straight to the Rental Car place only to be told the did not have a vehicle for me mind you that was 10/09/24 they stated I need to contact Priceline there’s nothing they can fast forward I have yet to be refunded and they are ignoring the emails from Priceline this company is garbage
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Posted 2 months ago
Terrible experience. I didn’t receive the vehicle I wanted. The vehicle I was given had no gas and smelt like smoke. Both my children felt sick from the smell every time we drove somewhere. I found your facility to be dirty. The staff was not very friendly or attentive. One of the drivers barely helped me with our luggage and brought us to the wrong terminal. I just don’t understand how the service could be that bad.
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Posted 2 months ago
Galileo saw a practical use for his Easirent CUSTOM'ER S ERVIC'E +1 8O541O-56OO Easirent .PHO.NE NUM'BER +1 8O'541O-56OO discovery. Determining the east–west position of ships at sea required their clocks be synchronized with clocks at the prime meridian. Solving this longitude problem had great importance to safe navigation and large prizes were established by Spain
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Posted 2 months ago
Terrible! No one knew I called to extend the time and was told to keep it thru Thursday because of tornado and hurricane weather, they charged me for it and would not let me bring it that day! Them they charged me for gas when I picked up the car before I left the parking lot I made the girl and 2 ppl see it was half full not a full tank yet they charged me for a full tank! They charged me what was supposed to be $33 $233.00 !!! Called three times on hold 33 minutes, 18 minutes hung up on, no managers are available...This is an awful run business!!!!!
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Posted 2 months ago
SCAMMERS! Orlando rental office is terrible. When I arrived to pick up car, they wanted $300 to take their insurance. Told they I had my own and they wanted me to show the card. Said I don’t carry it with me and they demanded the declaration page of my policy. Thank goodness my ins company was open and I had to wait for them to email the Dec page to me. When they asked for my return flight info, they wanted to see proof of the flight not just my word. Told me I had to take their EzPass. I said I had my own transponder with me which worked in Florida. She, customer service person is Ibis, said it wouldn’t work and I had to buy theirs because it was registered in the state. I said I would use cash lines and she said no. I would be fined for not using Ezpass from them. She stayed there were no cash lanes on the highway anymore. It cost $140 for the week. I felt she, Ibis, would not release the car to me if I didn’t purchase it. Well, she lied! There are cash lanes and it would have cost me approx $8.50 for the week! Do they get a kick back for selling extras? Office is dirty. I went to sit in a chair and it was broken. I almost fell on the floor. I called out “you’re lucky I didn’t fall”. The 3 employees behind the desk turned their backs and spoke another language. An inquiry like “Are you alright?” would have been the courteous response. The employees are not professional nor helpful. DO NOT book Easirent!
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Posted 3 months ago
. We arrived to Easirent to pick up an SUV that was prepaid via Priceline. We have 2 adults and 4 kids. Upon delivering the vehicle to us, the agent said we must rent seat belts. We declined and my wife and 2 five years old left to her parents house nearly. I had to go back in the long line to get to the counter. The same agent said he wouldn't give me the car because he did not see my wife left. I complained to Priceline who said Easirent told them it showed the car was picked up. This is a blatant lie and I demanded proof where it showed when it was picked up and returned because I was denied a prepaid car that resulted in me having no rental car.
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Posted 3 months ago
NOOOO STARS AT ALL I feel bad even giving them a star I wish I could just write a review with no stars This company is absolutely horrible,we waited so long in the hot sun we missed the stadium tour we paid for. When We finally got to the small building we had to wait some more, when they brought the vehicle it was dirty and you could clearly see that it had been in an accident. I paid for my rental online to include insurance, yet I was charged for again for insurance. At the last minute we were told that there would be $250 hold on the card. They ran out to the car as we were pulling off to tell us about the toll fees. They have So many hidden fees. This company is the worst company I have ever rented from. With all of the terrible ratings everybody can't be lying.
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Posted 3 months ago
In one word TERRIBLE!! The staff was confrontational because we parked in front of the building. Argumentative! We deliberately waited for someone other than this person and it was a 30 minute wait. There are so many hidden fees. The $10 Insurance on the website only covers their vehicle. You have to pay almost $30 more per day for Full coverage. The tall tag is approximately $75. If you don't use the toll, you DON'T get a refund.WARNING!!! If you use the toll without the toll tag there is a $25 per day administrative fee!!! PLUS toll fees, Plus taxes. I'm sure this was in the small print somewhere but she conveniently forgot to mention that. So I got a bill just for toes of more than $225 for 4 DAYs!!! Highway robbery literally.... Never again
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Posted 4 months ago
Easirent is rated 1.3 based on 1,100 reviews