Ebay Reviews

3.1 Rating 4,061 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Ebay deliver? How long does Ebay take to deliver? Does Ebay deliver on time? How is accuracy and good condition of items delivered by Ebay?

Returns

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Customer Service

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How long does Ebay take to deliver?

Helpful Report

(2 days ago)

Ebay normally delivers over a month.

Helpful Report

(2 days ago)

62.50%

Industry Average

“ Great company ,with comeback if goods faulty ,never had a problem with them and a lot of goods free delivery ”

- Jane

“ Always pleased with my purchases and delivery ”

- Kathleen Scott

“ I have bought many items from Ebay and can honestly say very cheap and always have arrived by delivery date. So far so good well done Ebay ”

- wendy milligan

Ebay Reviews

Delivery - Average