ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still in the learning stages when it comes to riding my euc, but the guys at ewheels are terrific. I had a problem with the shipping carrier and they jumped in and helped get it sorted out. Top knotch customer oriented sales.”

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Posted 1 year ago

“I purchased the Master pro v2 from ewheels and I'm extremely satisfied with my purchase ,, thanks to Jason , Eric and the team for the excellent customer service and support they provided,,,, I'll recommend everyone to do business with ewheels,,,,,,,,,THE BEST !!!!!!🙏”

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Posted 1 year ago

“Fast shipping. Super easy shopping. Thanks guys.”

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Posted 1 year ago

“Thank you Jason and Eric for supporting me in my EUC journey. They were courteous and helpful and provided me timely information for every request I made. I'm very fortunate to have had an extremely pleasurable experience purchasing my Veteran Patton EUC. I will recommend their services to anyone who wants to get into EUC.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“ewheels is great and my trusted site for this crazy euc hobby. i only use them now.”

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Posted 1 year ago

“EWheels was very responsive in answering my specific questions. They also kept me updated on shipping status, etc. My wheel was in great shape and well packaged when arrived. Would definitely buy from you guys again!”

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Posted 1 year ago

“Jason and Ewheels.com always exceed my expectations with their communication and pure excitement. I will not purchase from anywhere else and have been a customer for many purchases.”

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Posted 1 year ago

Glad we could meet your expectations and deliver excellent service! We always try to be prompt and transparent as possible. We appreciate your loyalty over the years, and your continued patronage. Hope you're enjoying your scooter and EUCs!

Posted 1 year ago

“This is my second EUC from them & I must say ewheels came through for me again!!! I absolutely love my new Mten4 they shipped fast and it arrived in perfect condition. I wouldn't buy a wheel from any other seller they are the best in my opinion and am looking forward to ordering a third wheel from them in the future. I highly recommend ewheels to anyone looking for an awesome EUC at reasonable prices and a seller who truly cares about their customers.”

ewheels 5 star review on 7th November 2023

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Posted 1 year ago

Thanks for this review, and great looking green machine! Glad to hear the delivery went well, sometimes we hear horror stories with FedEx. We really appreciate your loyalty to us, and we'll definitely be able to help you out with your third wheel.

Posted 1 year ago

“Customer support response immediately, which Is comforting. I'm giving 3 stars cuase I would imagine spending $3200 that I wouldn't have both bottom pads fall off the first day of light riding. Little stuff, like velcro for the seat was in the wrong position. Tech was supposed to send a copy of what work was completed on the s22, never received. So overall I'm surprised or just unfortunate.”

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Posted 1 year ago

“Ewheels has been the all time best company I've worked with as a customer regardless of product. They always reply fast, are very attentive and engaged, and treat me more like a friend doing me afavor than just another company. I bought my first wheel earlier this year (Kingsong s18) and after putting just over 1100 miles on it, decided it was time for another. They were very kind and open to talking through some different ideas with me and last week I got the Kingsong s22. It had a small charging issue and after reaching out to Ewheels about it they were quick to reply with known issues, and offered both support and send possibly replacement parts that may be needed the same day. Tl:dr: They are a very community oriented company that goes the extra mile every single time, regardless of how small or large the questions, thoughts, or concerns may be. You couldn't find better hands to take care of you while exploring the electric world”

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Posted 1 year ago

Thanks for this thorough 5 star review! We always try our best to be prompt and to provide every customer with the best service possible. Hope you're enjoying the S18 and S22. The charge port is a known issue, glad we could provide and help solve your charging problems. Remember to gear up and ride safe!

Posted 1 year ago

“The customer service of E-wheels is second to none. I have always received a quick reply to any inquiries. Their service personnel are very dedicated and knowledgeable and can help you diagnose and work on your wheel.”

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Posted 1 year ago

Thanks for this review, Dan! We always try to be swift with our responses, unlike some of those other guys that take days or even weeks. If you have a problem or question, we're here to answer it for you, day and night. If you can't handle a repair yourself, we also have a vast network of repair affiliates.

Posted 1 year ago

“The wheel was delivered in new condition. No issues.”

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Posted 1 year ago

Thanks for the 5 star review! FedEx is usually good with these deliveries. There was a slight hiccup with your charger, but glad that was quickly resolved. We do have replacement chargers, and even a rapid charger as well.

Posted 1 year ago

“These guys are pro. The customer service is great. If there’s problem they’re on it fast.”

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Posted 1 year ago

Great to see this review! We always try our best to be prompt. Thank you for appreciating our efforts, we're here to support our customers!

Posted 1 year ago

“I've purchased 4 wheels from Ewheels now and intend to make all future purchases through them. Their prices are usually the cheapest and are always competitive. The customer service, however, is what really sets them apart. Not only are they responsive, but they have been instrumental in getting EUC manufacturers to adopt safer quality standards (e.g. using higher quality batteries).”

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Posted 1 year ago

We appreciate your loyalty and patronage to eWheels! With the rising inflation, we try our best to stay competitive in this ever changing market. We definitely strive for excellent after-sales support, and for advocating on behalf of the customer. We're riders ourselves and we need the manufacturers to step up their safety standards. Hope you're enjoying the recent MTen4!

Posted 1 year ago

“Great pricing and fast shipping! Ewheels also pays attention to the small details and takes care of them in advance so you don’t have to worry about it later. I would highly recommend doing business with these guys on your next purchase.”

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Posted 1 year ago

Hope you're enjoying the V12 HT! We had to make sure the tubes were good to go before shipping. Our goal is to get our customers riding, so we have to make sure all of these things are taken care of before shipping. Looks like this was your first purchase, but we're hoping it won't be your last :)

Posted 1 year ago

“E wheels is A 1in my book. Great service and great products for sale!”

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Posted 1 year ago

“Ewheels is always SUPER helpful and they respond so fast. You can almost always count on getting a response on the same day you ask a question. Additionally, the shipping is so quick. I was able to place an order for my most recent wheel and they shipped it out the same day. I live in Washington, and it was already out for delivery on the second day. I also really appreciate the support they give post-delivery. The first wheel I ordered had an issue where it would only charge to ~72-74%. They took care of me right away. If you're thinking about getting your first EUC, ewheels is the place to do business.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“These pedals function well for the low cost. A simple and must have upgrade for any InMotion wheel. Ewheels has been my only supplier for euc and parts since my first wheel.”

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Posted 1 year ago

ewheels is rated 4.9 based on 3,450 reviews