FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.15

1.2 Rating 445 Reviews

3 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.2

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 8th April 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the flower delivery and the confirmation email. The bouquet is beautiful and the flowers very fresh. I am very satisfied with your service and will order again from you!”

Helpful Report

Posted 2 weeks ago

“"Biggest Rip-Off Ever: Awful Bouquet and Shameless Service!" The bouquet was awful, both in size and color. The number of flowers and their color combination were completely off. It was nothing like what I ordered, and honestly, it was a disaster. It ruined my wife’s birthday. Some of the flowers were completely closed, and when I emailed them about it, they said the flowers would open within 3 days. That’s unacceptable! I feel like I’ve been robbed.”

Helpful Report

Posted 2 weeks ago

“This place is a joke! I ordered a premium product and paid $150! It is so small and the only thing the same as the picture was the colour yellow so mad!!! They offered 25% back but don’t think I’ll even see that! The “vase” they used looks like it’s from the dollar store! DO NOT BUY from them!!!!”

FlowerShopping.com 1 star review on 24th March 2025

Helpful Report

Posted 2 weeks ago

“I ordered flowers for a funeral. Left instructions for them to be there at 10:45. They got there at 12:45 when the service was almost over the vase looks like it came from a garage sale and there was four roses in it and they were dying, and the other flowers were droopy. 113.00”

Helpful Report

Posted 2 weeks ago

“Not only did they not deliver same day, it is now 4 days later and still not delivered. Also, when I called they told me the only way to contact them was by messaging, the person on the phone could not help me with my order. They have my money and have not delivered the flowers and I can't call them to check on my order. Very very very poorly run business.”

Helpful Report

Posted 2 weeks ago

“We were sending flowers to a grieving family who just lost their dad. Flowers were charged to our account but the never were delivered. I have sent 2 messages but got no response. They say they are a family company but they don't seem to care about their customers. I would never buy flowers from this company. I would add a photo or video but they never received them. I do have a screenshot of my order and showing they charged me $91.06. They didn't have any problem taking our $$. So disappointed 👎😡”

Helpful Report

Posted 3 weeks ago

“terrible experience. did not complete the delivery in a timely manner I paid for. Then was told things would be handled with the up most importance until they delivered the wrong flowers. The gave me a run around and getting ahold of customer service is terrible. I would never recommend this company. There sales team is incompetent and rude. When I was told several different things by representatives none have happened. Terrible business process”

Helpful Report

Posted 3 weeks ago

“It was a day late. What was purchased was nothing like what was delivered. I was a 1st time customer and it’s asking in the beginning for a review. I gave 3 stars cause nothing was done at that point. Actually asked me to change it. All together cost was 75 dollars. This is not a good company. I will never use them again.”

Helpful Report

Posted 3 weeks ago

“Never got the product and they won't refund me.”

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Posted 3 weeks ago

“Be aware!!!!!! They took my money they haven’t refunded me . Customer service is horrible. DONT BUY FROM THEM. SCAM”

Helpful Report

Posted 3 weeks ago

“Payed $116 dollars and did not get what I ordered, customer service pretty much said close enough we will refund some of your money, I sent pics of what I ordered and what I got... not even close.”

Helpful Report

Posted 3 weeks ago

“Not deliver on time. The call center has no access to the order. Wasting the time and money”

Helpful Report

Posted 3 weeks ago

“This place is terrible and I regret using them to send flowers to a friend. First they did not deliver on the day that the order was placed even though it was within the same day delivery window, then when the flowers got delivered the following day, the arrangement looked like the cheapest, laziest version of what I actually ordered. It looked NOTHING like the picture and I’m very disappointed in them.”

Helpful Report

Posted 3 weeks ago

“I ordered a small bouquet of flowers for my granddaughter. They were $36 and very pretty in the ad. Look on their page for the ones called "what a treat" deluxe. Then look at the picture of what she actually got. AND it wasn't until today that I saw there was a $20 delivery charge. So I paid $56 for that junk. I could have driven them an hour away to her myself for flowers/gas a lot less than that. what a joke.”

FlowerShopping.com 1 star review on 15th March 2025

Helpful Report

Posted 4 weeks ago

“I love in Memphis, TN. My best friend resided in Phoenix, AZ. She died last month (February) and unfortunately, I couldn't attend her memorial. I told her daughter I would send flowers. Purple was the color requested. I found a beautiful arrangement on the website called Dreaming Of Roses. They came in a purple vase. I ordered the day before the service. What was delivered was an assortment of TULIPS! Of course I was VERY upset and tried frantically to reach customer service to no avail. The daughter gave me a pic of the little cal florist that fulfilled the order. Upon speaking with the lady, she said there must have been a mixup. The replacement arrangement was STILL not what I ordered! I put in a complaint earlier this week and have yet to hear from anyone. I'm so hurt because I couldn't be there to say my final goodbye to my best friend and the flowers were such a disappointment! I wouldn't order through this service again if my life depended on it!!”

FlowerShopping.com 1 star review on 13th March 2025

Helpful Report

Posted 4 weeks ago

“Ordered my mom flowers and was charged way more than they were on the website. I called at 3:30 to confirm they were still being delivered and was told they were on the truck. At 3:42 I got an email saying the order was canceled. I called customer service to try to get my money back and I’m being told that she cannot help me. I am reporting this company to the Better Business Bureau.”

Helpful Report

Posted 1 month ago

“they guaranteed one-day delivery, which was the only reason why I selected them. the order was never delivered, and customer service was anything but helpful. i will never use them again.”

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Posted 1 month ago

“Scammers. You will not get what you ordered.”

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Posted 1 month ago

“Apparently you need to specify that you would like the delivery during daylight hours.....I ordered my daughter a bouquet of flowers for delivery on her birthday. She didn't receive them until 9:30pm that night. Sadly, I had to ruin the surprise by asking her if she got them because they were not there by 6:30p. After I notified the company, the flowers showed at 9:30pm. I paid $19.95 for delivery on a certain day and after I inquired about the missing flowers, I was offered a $5 credit on my next order for the late time. I was later told I should have stated a specific time for delivery (note- on the website you can only choose for delivery before 12p for an additional charge and there is no box to check for before bedtime). Customer service is my field and very disappointed in this experience and particularly the very late evening delivery of the flowers. I will not use them again.”

Helpful Report

Posted 1 month ago

“Terrible. I ordered flowers for a friend whose daughter unexpectedly died. Two days after I ordered I received an email saying my order was canceled. I called the number on the email and they told me that they needed to create a customer service ticket and could do nothing. I am still waiting for my $107.97 to be refunded. Don't want to reorder bc not sure that will happen. Scam.”

Helpful Report

Posted 1 month ago

FlowerShopping.com is rated 1.2 based on 445 reviews