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Furniture 123 Reviews

4.5 Rating 5,860 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

How does Furniture 123 deliver?
(2 weeks ago)
Furniture 123 delivers items by Courier.
(2 weeks ago)
A-

Delivery - Fast

84.21%
Industry Average
Ordered a sofa however on delivery it was damaged. Contact made with customer services and sofa was collected a week later and I have to say refund into bank was two days after collection overall the customer services was good pity the sofa was damaged
- Anonymous
Exceptional service, delivery was super fast and item quality was excellent. Highly recommend this online shop.
- TJR
Excellent purchase and super fast delivery! Chairs are perfect and all in great condition.
- Anonymous