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Furniture 123 Reviews

4.5 Rating 5,860 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

How quickly does Furniture 123 resolve customer queries?
(2 weeks ago)
Greater than 55% of reviewers feedback is Furniture 123 resolves customer queries within an hour.
(2 weeks ago)
91.80%
Industry Average
Very happy with the service especially the delivery guys. They were lovely!
- Anonymous
Great service from start to finish
- William
Excellent communication regarding order, simple collection process and superb after sales service. Would definitely buy from furniture123 again.
- Anonymous