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Furniture 123 Reviews

4.5 Rating 5,860 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Does Furniture 123 deliver on time?
(2 weeks ago)
Greater than 87% of reviewers feedback is Furniture 123 normally delivers on time.
(2 weeks ago)
A-

Delivery - Fast

84.21%
Industry Average
Gorgeous sofa, slightly hampered by some confusion over next-day delivery which turned out to be day-after-next-day delivery but you only ever find the true worth of a company when something goes slightly wrong and they pull out all the whistles and stops to sort it for you. Which they did!jul
- JM