Gardening Express Reviews

1.2 Rating 1,702 Reviews

4 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 31%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How do I contact Gardening Express ?

Helpful Report

(3 weeks ago)

You can contact Gardening Express by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

52.38%

Industry Average

“ Ordered 2 x 5ft multi coloured trees supposed to turn up in time for funeral service .ordered in time as website states up to 10 buisnesd days ,checked order and not even been dispatched, 4 x weeks later ,sent emails but no response, this company just seems to want money but won't bother sending any goods out . ”

- Anonymous

“ Absolutely disgusting customer service and products well below standard. ”

- Sjj

“ Plants arrived totally squashed. Leaves off. Soil everywhere. Pots broken. The customer service stated that the photo's were not sufficient. Perhaps judge for yourself!! These people are a joke. ”

- Dissappointed

Gardening Express Reviews

Customer Service - Average