Gardening Express  Reviews

“ Neither however would still be alive had I not known how to look after them! I contacted gardening express who tried to pass the blame for damage on to the delivery company over and over again! The delivery company is not at fault! Knotting carrier bags tightly around stems and leaves and then sellotaping the pots together is what has caused the damage! They will not even comment on the thrip issue and the repeated response is they will be OK in the long run! Can you imagine receiving a dress which is ripped and telling a customer don't worry you can repair it and it will be fine in the long run! Each email takes a minimum of 48 hours for them to respond so this back and forwards has been going on for what feels like an age now! The response I received 2 days ago was to return the plants at my own expense to get a refund if I'm unhappy, they refuse to do anything else as the plants are alive. ”

“ Were do I start waited ages for delivery but when it did arrive disappointed is an understatement got a full refund but bitterly disappointed with quality and size of fuchsia cuttings was a joke lavender was near dead soil dry stems brown like they had been scorched overall a very bad experience with quality of goods but on the other hand refund was promptly given. ”

“ They also sent me three pathetically small plants that were clearly much smaller than those on their web site - I sent two emails to Gardening Express, one to the person I was liaising with regarding the delivery the second via their web site - neither were replied to. ”