“I hope my wife doesn’t read this as it is a present for an important birthday for next year. It’s a pair of white gold earrings each with a 2 carat blue topaz. They are simply stunning. Having recently purchased a successfully received engagement ring, I want her to have more jewellery. Yet again, Glamira has pulled out all the stops.”
“I hope my wife doesn’t read this as it is a present for an important birthday for next year. It’s a pair of white gold earrings each with a 2 carat blue topaz. They are simply stunning. Having recently purchased a successfully received engagement ring, I want her to have more jewellery. Yet again, Glamira has pulled out all the stops.”
“Fully satisfied with my ring order ! So beautiful, feet very comfortable on the hand. My wife very happy of my anniversary gift. Ring was delivered much early as declared. Order process was very good on nice designed website. Thanks for support as well.”
“I am very happy with the experience with Glamira. For now, they offered to me good products at an affordable price. It is possible that in the future I will need to change products due to some size incompatibilities, I hope, without any problems.”
“Wonderful experience - communication was on point, ring was made and shipped efficiently, I even got a video of the finished product with engraving to make sure I was happy before shipping! The packaging was fantastic, the ring box even had an inbuilt light. My fiancè loved it. Thank you! Would definitely purchase again in the future!”
“I have ordered and payed wedding rings on July, the 24th and they announced me that they will be ready and send to me on August, the 7th. Nothing special, no inscription
In the mean time my wedding was canceled, so, on August, the 4th I announced them about cancelation and asked them to stop producing and return me my money.
And now it starts…They told me that I have to receive the order even my wedding is canceled. I told them that I will refuse the courier and they continue telling me that this is not possible, because this is their policy(?!)
When I announced them that I have opened a conflict and asked my bank to recover my money they continue telling me that I have to receive the rings. On August the 9th they announced me that the process of producing will last more so probably on August the 20th they will announce me what the new status of producing will be(?!) so even my order is not produced many days after the first communicated term they continue to refuse the refund of my money. This moment I don’t know if I will recover my money from them, so avoid this company!!!”
“Wonderful experience - communication was on point, ring was made and shipped efficiently, I even got a video of the finished product with engraving to make sure I was happy before shipping! The packaging was fantastic, the ring box even had an inbuilt light. My fiancè loved it. Thank you! Would definitely purchase again in the future!”
“Beautiful ring, couldn’t be happier with the quality and craftsmanship. Really easy to navigate website for designing what you want once you’ve chosen a base ring. Particularly liked the video once it’s finished and awaiting dispatch as it’s a nice excitement builder! Will definitely be a returning customer.”
“Trustpilot reviews
Looks like you’re in the United Kingdom. Go to the British Trustpilot site
Thanks for you
Very poor quality, very poor customer service - avoid at all costs
Purchased item Nov 23 and received 19/12/24. Item was poor quality, metal not cast correctly causing it to be scratchy and also was not polished all over and showed raw casted metal. I returned returned item 15/1/24. Very little
communication with Glamira during the repair. I received the ring back after it
was apparently repaired 24/2/24. The casting and polishing issues I raised were
not fixed so I sent it back for a 2nd time for repair. Glamira received the item
back again 15/4/24. Following this there was little communication again until I
started chasing them when the expected turn around time of 25 business days
elapsed. Over the next several months I was told there was no update and that they
couldn't check. I initially asked if it was possible to have a refund 25/05/24
but never got an answer. On the 22/6/24 I received a notification from Glamira
that the item was finished and ready to ship. This should have taken a few days. I finally received the item back 31/7/24. The quality issues were not fixed and I noticed the side stones also don't line up making the ring asymmetrical. I requested refund several times including 5/7/24 & 31/07/24 and was told I can't have a refund because it has been repaired even though it hasn't been.
I asked for a discount instead of a refund as an alternative and all they offered was £20 off my next purchase. An absolute joke.
Very poor quality product, especially for £1300+, poor customer service - contradictory responses, generic responses, responses that are not relevant to my issue. Completely ruined all of my proposal plans ( at least 5) as I was waiting for the ring to be fixed. Avoid using this company at all costs.
I am now trying to recover my money through the bank.”
“Beautiful wedding rings. We also ordered our engagement rings from Glamira as well.
The quality is excellent and they are good value for money. They did take a bit longer than the estimated delivery day, but it was worth the wait.”
“Beautiful ring, couldn’t be happier with the quality and craftsmanship. Really easy to navigate website for designing what you want once you’ve chosen a base ring. Particularly liked the video once it’s finished and awaiting dispatch as it’s a nice excitement builder! Will definitely be a returning customer.”
“Finding our wedding bands wasn’t easy; until we found Glamira. Having found her engagement ring here made me confident we would find our wedding bands here as well.
Being not overly happy with the pairs we opted to select her ring and mine separately, and creating our perfect set. With so many options to choose from, and then being able to tweek these even further got us our perfect wedding band set.
We’re extremely happy!”
“I bought an engagement ring for my girlfriend (it was sent from Sofia, Bulgaria to Medellin, Colombia). The result was amazing. The purchase was easy and very reliable. 100% recommended.”
“Bought a beautiful emerald ring from Glamira in Norway, but upon noticing some production defects the customer service and assistance in repairing or replacing the ring has been shocking, with complete disregard for legal consumer rights. Suggest being very aware of this if you are considering a purchase from Glamira.”
“I was suspicious in the beginning....but after I read all the reviews I decided to order... everything was very clear and transparent and the product was beyond my expectations....I strongly recommend this seller....”
“Have had a positive experience when buying both engagement and wedding rings from Glamira. Their communication is good if there are any delays or issues with product creation and the rings always turn up well made and looking exactly as they should. Their prices are generally competitive as well which is a bonus.”
“I have purchased a couple of rings previously this is my third 😍 They are beautiful. I'm sure that their customer care is great, however I have never had to use as my rings are perfect and different and of course they come authenticated”
“Gorgeous custom made jewellery. Took a few weeks, but it was made to order.
Beautiful wedding ring, really pleased.
The packaging is fabulous too. Separate box with internal light..lovely! Thank you”
“a special experience with the Glamora store! The engagement ring is absolutely gorgeous and I am very pleased with how it is made and packaged. I was particularly surprised and I will definitely come back with other orders! Thank you!”
“Service was great! Video of finished product was sent to me as I was waiting for Glamira to ship it out for me. As for the shipping duration, it was considered quite fast as they are using DHL as the courier. With the product price and the premium packaging that comes together with the ring, the price is really worth it! Will come back to Glamira if I'm gonna buy customized ring any time in the future!”
