“The variety of model is huge, so you are definitely going to find something that fits what you're looking for. Being able to choose the type of metal and the color and type of the stone helps you personalize the ring according to your preferences.
The buying process is pretty intuitive, and the tracking help you follows the whole process, which, if you're an anxious person like me, helps a lot.”
“Really appreciate the quality of the rings and the price, also the amazing ring boxes that have a light in them to display the beauty of the rings, great service with lifetime warranty on workmanship, thanks Glamira.”
“I bought an engagement ring from GLAMIRA, but it was held up in customs and the costs to clear the purchase exceeded that of the ring itself, which I was not willing to bear.
GLAMIRA never refunded my money and the ring was held up in customs.
It was a fraud.”
“I recently purchased an ear cuff from Glamira’s website for 1,100 lei. After wearing it for only two minutes, I realized it wasn’t right for me and decided to return it within the allowed return period. I returned the product in its original condition, but Glamira refused to issue a refund!
I tried to contact Glamira’s customer support through their official site, but was only connected to an automated chatbot. I requested to speak with a real agent to clarify my case and asked about the specific criteria that made my return “ineligible.” The bot responded that it would “try” to connect me to an agent, but after waiting over an hour, I never received any real support. There seems to be no actual customer support, only bots that don’t provide real answers.
This experience has been extremely frustrating – there is no real customer support, and the return policy is misleading. Glamira claims to uphold high standards, but my experience suggests otherwise. I am now forced to escalate this issue to consumer protection authorities.
I advise caution for anyone considering purchasing from Glamira – their support is virtually nonexistent, and the return policy is misleading.”
“I loved the way I was able to personalize and choose the quality of the final product in every detail.
The product looked even better in reality.
Packaging and Shipping were also good, although it arrived a bit later than scheduled (so make sure you place the order 3-4 weeks prior).”
“Very efficient service, wonderful to be able to choose from a no. of options to get just what we wanted .
we were kept well informed of the process from order to delivery . And have been delighted with the product especially at such reasonable price.”
“It was incredibly easy
The price was fair and they delivered on everything they said they would
It came later than I was expecting but I'm fairly sure that was my confusion because I read the date the order would be complete as being the date it would arrive not realising it's that date plus postage. Maybe the wording could be tidied up around that
But all of that is irrelevant because my fiancée is over the moon, literally ecstatic over the quality and won't stop telling anyone that does or doesnt ask.
So a big win and would absolutely recommend”
“Easy to use Web site and plenty of choice, as this purchase is for a Christmas surprise engagement ring i have not opened it as yet as I am proposing on Christmas eve, but hopefully I will soon get a chance to inspect it when I'm on my own, but hopefully I'll not be disappointed as I was recommended to you from a good friend. So hopefully I will be able to give you a better review nearer to Christmas.”
“Got to know about Glamira thru website when me and my Fiancée wanted to buy a pair of simple wedding band for some formality purpose.. initially little worried about the delivery as I read some negative reviews on their late delivery..ordered on 23rd Sep, and was expecting our rings on their promised delivery date, but to our pleasant surprise, it came today and was even way earlier than we expect..the rings designs were gorgeous and the packaging was fabulous! Would certainly recommend Glamira to anyone ..Thank You Glamira for your efforts!😊”
“The "Mindy" ring I purchased is made of white gold and yellow gold, with two hearts meeting in the middle. I gave the ring to my sweetheart on Christmas. About six months after I gave it to her, it broke in two where the two dissimilar metals were joined. After three months of corresponding with their Customer Service bots, we still have a broken ring. The repair business they sent it to returned it to me—broken. Glamira refuses to honor their highly promoted Lifetime Warranty, which covers errors in the original product design, errors in the used materials (such as metal types or color), and functional defects arising from workmanship. That's exactly what is stated in their Lifetime Warranty. The Customer Service Department is rarely available by phone. And if the Customer Service bot you're dealing with stonewalls you, they won't refer you to a supervisor or manager. I couldn't find this information online, either. Think twice before you give in to their glitzy marketing and false promises.”
“Fantastic service from start to finish. The item arrived was of very high quality and just as described. Communication was clear, up to date, and accurate and my item arrived exactly when promised. Would highly recommend and would definitely use again!”
“Being on a budget is always hard however Glamira rings pull out all the stops. The ring ordered was an intricate piece and not only was I gobsmacked by its stunning appearance so is my Fiancé. Her mother who has shopped at Hatton Garden was also extremely impressed. Great service and updates throughout the process.”
“Bogus company. They don’t even have a real customer service team- the responses to the majority of my queries were automated or sent by bots..
They use very convincing spiel to sell their products saying that they have free returns and that they will arrange pick up from your residence if need be but these are not fake promises.
I wasted more than 4-6 weeks sending them screenshots of their promises related to returns but each time they would come back to you with the copy+ paste of their reply
I wouldn’t recommend anyone to trust them. They have an UAE website and selling products worth over $300 yet do not have a phone based customer service or telephone support.
It’s the first time I’ve been duped..
Not to forget that the order arrived more than 21 days late and these items were ordered for someone who had already left.. but Glamira did not heed or bother considering any of my feedback.
Going by my experience, they are extremely rigid and unprofessional and unreliable in my opinion.”
“Being on a budget is always hard however Glamira rings pull out all the stops. The ring ordered was an intricate piece and not only was I gobsmacked by its stunning appearance so is my Fiancé. Her mother who has shopped at Hatton Garden was also extremely impressed. Great service and updates throughout the process.”
“Pearl earrings exactly as advertised! Great quality and I was regularly sent emails keeping me informed of the status of my order. Will definitely be purchasing from Glamira in the future.”
“We were kepted inform during the wholenprocess and we were super pleased with the video sent to show the finished product. The ring was delivered as specified and was a pleasant experience.”
“The service I review from Glamira was fantastic! They was so helpful and really understanding of my situation. The rings arrived in good time and are truly beautiful. Would 100 percent recommend purchasing for here!
Thanks for all your help 🥰”
“Incredibly incompetent company. They will offer no support with shipping concerns. UPS has tried to reach them for package clearance issues with no response from the company. Going on 4 weeks without my order. Buyers beware.”
“Excellent service from start to finish. Great choice of products, ring looks amazing and presentation etc is very impressive.
Thoroughly recommend and will be using again.
Thanks”
“The entire experience was excellent, from ordering, to communication, to the quality of the product itself. The ring is perfect and my wife adores it. The packaging was excellent too.
If only the courier company that delivered were as good as Glamira!”
